Two Factor Authentication

Navigate to Account > 2FA Configuration

Setup

1. Select Email as your 2FA Method.

Your mail delivery method determines how your Lucy server will send the 2FA verification code.

SMS-based 2FA is no longer supported.

1. Click Save to commit your 2FA method.

2. Click Configure 2FA.

The following screen will prompt you to enter the token that was sent to your defined administrator email address. This token will remain active for 20 minutes.

The email received will be displayed as such:

Once the code has been entered, you have successfully integrated and authenticated your user using email-based two-factor authentication.

If you do not receive the code, please check your spam folder and ensure you have defined a system notification email in the Advanced System Settings.

Each verification code allows up to three attempts. After three failed attempts, the code expires and a new verification code must be generated.