Recipients

The Recipients tab allows you to add the desired Recipient Groups to your campaign.

The recipient group consists of users who will receive the attack simulation or awareness content. You can create multiple groups for a single campaign. Recipients can belong to multiple groups, and you can set up an unlimited number of groups.

Navigate to Main Settings > Recipients

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Add Group

Select Add Group to bind your first recipient group to the campaign, then select a group from the list or select New Group to create a group on-the-fly.

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Group Settings

Group

The currently selected recipient group. Use this list to change groups.

Search

Search the current group by name, email, or phone, or by the staff, location, division, and comment columns.

Language

Set a default language for the group. This language is used as a fallback for any recipient that does not have a language set for them within the group.

Recipient List

By default, no recipients are selected. Enable the checkbox next to a recipient to add them, or enable the Select All checkbox to add them all at once.

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Mapping

You can configure which email(s) the recipients will receive. Usually it is not necessary to change this setting.

Campaign + Awareness

The recipients will receive both the attack and the training content (assuming they fail the attack).

Campaign

The recipients will receive only the attack simulation.

Awareness

The recipients will receive only the training content.

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Scenarios

The scenario association controls which group receives which attack simulation and/or training content. If you select two scenarios for a group, each user in that group will receive two emails (one from each scenario).

Distribute Users

If enabled, this setting will randomly assign users to the selected scenarios, ensuring each user receives a unique attack and no one gets the same scenario twice.

For more detailed control over distribution, create a schedule rule.

Suppress Duplicate Recipients

This option is found in the Settings tab.

If enabled, Lucy will remove duplicate recipients across all the recipients groups in the campaign, leaving only one copy of the recipient in the first group in the list.

This will not delete the recipient from the group globally, only in the campaign.

If you disable this setting after enabling it, deleted recipients will not be re-added.