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LUCY MANUAL Applies to LUCY versions above 4.7
start
Table of Contents
LUCY Manual v. 2.06
PREPARING YOUR CAMPAIGN
INSTALLATION PREREQUISITES
INITIAL INSTALLATION
INITIAL SETUP SCRIPT
POST INSTALLATION STEPS
SECURITY SETTINGS
GET STARTED WITH YOUR CAMPAIGN
MONITOR AND TRACK YOUR CAMPAIGN
E-LEARNING SETTING DETAILS
LANDING PAGE SETTING DETAILS
CAMPAIGN SETTINGS DETAILS
TEMPLATES
FILE BASED ATTACK SETTINGS (MALWARESIMULATION)
PHISHING INCIDENTS CENTER & REPORT PLUGIN
DETAILS AND OTHER SETTINGS
GENERAL SUPPORT
CAMPAIGN SPECIFIC TROUBLESHOOTING: MAIL ISSUES
CAMPAIGN SPECIFIC TROUBLESHOOTING: ACCESSIBILITY ISSUES
CAMPAIGN SPECIFIC TROUBLESHOOTING: ISSUES WITH LINKS AND STATISTICS
CAMPAIGN SPECIFIC TROUBLESHOOTING: ISSUES WITH RECIPIENTS
LUCY TECHNICAL BACKGROUND INFO
LICENSE
LEGAL
VIDEO TUTORIALS
LUCY CAMPAIGN CHECKS HELP
LUCY Manual v. 2.06
PREPARING YOUR CAMPAIGN
LUCY Onboarding Checklist
INSTALLATION PREREQUISITES
Supported Operating Systems
Hardware
Network Design - where to setup LUCY
Installation checklist
Download Lucy
INITIAL INSTALLATION
Installing LUCY on LINUX
Installing LUCY in Virtualbox
Installing LUCY in Vmware
Installing LUCY in Amazon
Installing LUCY in Azure
Installing LUCY on Windows
Converting LUCY from VMware ESX to Hyper-V
INITIAL SETUP SCRIPT
Setup Script Tutorial
POST INSTALLATION STEPS
LUCY Weblogin
How to Activate LUCY
Setting up a LUCY MASTER & SLAVE
Set Hostname for SMTP Communication
Mail Delivery Methods in LUCY
User Management
Advanced Settings
White label LUCY - custom branding
SECURITY SETTINGS
Create custom firewall rules (iptables) in LUCY
SSL Configuration
Custom Admin URL & Title
Confidentiality of Campaign Data
Security Considerations
Firewall & Security Settings
Password Policies, Login Protection & Strong Authentication
2-Factor Authentication (2FA)
Single sign-on authentication (SSO)
SSO for Azure AD
OAuth 2.0 for Microsoft Azure
Deleting sensitive data
Campaign Filters
IPS/IDS
GET STARTED WITH YOUR CAMPAIGN
Create your first Phishing Campaign with Campaign Wizard
Create a Phishing Campaign with Double Barrel Attack
Create a Phishing Campaign in Expert Mode
Create a Phishing Campaign with Malware Simulations
Create a Phishing Campaign with only a Hyperlink in Mail (no Landing Page)
Create a Purely Technical Test with the Malware Testing Suite (LHFC)
Create a Phishing Campaign with a Word Macro
Create a Smishing Campaign
Create a Campaign with USB Sticks or any Portable Media
Create a Phishing Campaign with a Java Dropper (Applet)
Create an awareness only campaign (no phishing)
Create a Voice Phishing Campaign
Technical tests without involving employees
Spear Phishing
MONITOR AND TRACK YOUR CAMPAIGN
Email Tracking
Video Tracking
Track Opened Mails
Tracking Downloads
Monitor a campaign (Statistics)
Create Campaign Reports
Add custom statistical data to phishing campaigns
Export Recipients who failed or succeeded in a phishing simulation
Compare statistics for multiple campaigns
Dashboard View
Quiz Detailed Results per recipient
Benchmark
Export campaign data
Filters and search
Global statistics export
Clicks history
E-LEARNING SETTING DETAILS
Awareness (e-learning) Settings
Create an e-learning template using the ADAPT authoring tool
Automated Awareness Delay
Interactive eLearning Pages
Create an interactive e-learning template
Upload your own awareness video
Create a custom e-learning video
End User e-learning portal
Creating your own e-learning using ADAPT in LUCY
Upload a Powerpoint presentation in an awareness template
Assign multiple e-learning templates based on user reputation level
Create an email with links to training videos.
Binding Multiple Awareness Scenarios to particular Attack Scenarios
LANDING PAGE SETTING DETAILS
Disable Landingpage
Special Landing Page that redirects user before submitting a password
Edit Landing Page
Copy Web Page
Upload Your Web Page
Regular Expressions in Login Fields
Prevent LUCY from collecting passwords in form submits
Variables you can use in LUCY
Redirecting Users
Close Handler
Creating static URLs
CAMPAIGN SETTINGS DETAILS
Success Actions
Scheduler
Scheduler Yearly
Mail Settings
Scenario Types
Domain Configuration
Add Mail Recipients
Embed Image in Mail
Scenario activation
Pinned scenario
Anonymisation
TEMPLATES
Preview Templates
Not Found Pages (404)
Download Templates
Copy Templates
Export & Restore Templates
Create a custom e-learning video
Create a POSTER
FILE BASED ATTACK SETTINGS (MALWARESIMULATION)
Commands that can be executed in file based malware simulations
Interactive Reverse HTTP/S Sessions
File based GUI options
Set a password for the archive in file based attacks or change the file name
File formats
PHISHING INCIDENTS CENTER & REPORT PLUGIN
Phishing Incidents
Centralized Analysis
Threat Mitigation
Incident Auto Responder
Outlook Plugin
O365 Plugin
Gmail Plugin
Sample Plugin Configurations
Language Settings Sample
Keyboard Shortcut for Report
DETAILS AND OTHER SETTINGS
Performance Tests
Test Mail
S/MIME certificate
Start a Campaign (Campaign Checks)
Automatically stop a campaign
Protect a Campaign From an Accidental Deletion
Dealing with multiple languages in your recipient group
Backup & Restore Your Campaign
SPAM Check
Links in Preview Mode
Advanced Information Gathering
Configuration for Clients that Cannot Click on Links in Mails
Smishing
DKIM Support
Scan for Mail Addresses
Predefined Campaigns (Sample Campaign)
Pagination and sorting options for any list based view
Campaign Supervision Workflow
LDAP Integration
Azure Synchronization
Antivirus & SPAM Protection Interval Setting
Victim Reminder
Test Run
API
API End Points
User reputation
Risk Assessment
Campaign statistics - vulnerable plugins
Mail and Webfilter Test
Training Library
DLP String
PDF Attacks
Awareness Diploma
Mail Spoofing Test
URL Shortening
Client setup
Mail manager
Automated Backup
Filters
SCORM
File Browser
System notifications
GENERAL SUPPORT
Requesting support from LUCY Security
Extending a logical volume in VMWare machine
Resend mails that previously generated an error
Remote SSH Support
Reboot LUCY
Send us Logs through LUCY
Network Communication - LUCY <--> Internet
Virus Alert
Avoid SPAM issues
G Suite Whitelisting
Office365 Whitelisting
Microsoft O365 Delisting
Google Whitelisting
Password recovery options
Recover your root password
System Performance Monitoring
Log files in LUCY
Updating LUCY
Upgrade from Lucy 4.2 to 4.3 or newer using Migration Tool
Factory Reset
Some buttons or certain features don’t work
Some buttons are greyed out and I cannot use them
LUCY error messages
Gateway timeout when doing a backup/restore, import etc.
We use a proxy to connect to the internet
LUCY does not get an IP address
When you perform a test run with your campaign the SPAM check hangs
Deleting Status Log Files manually
Updating Issues
SMTP Status Codes
The Malware sample gets “detected/blocked” by my Antivirus
The awareness website is not working
I stopped a campaign accidentally - how can I start it without re-sending all mails
Running LUCY without access to the Internet
SMISHING Issues
Scheduler is not working
The landing page within a campaign does not get displayed correctly
USB Attack - download button greyed out
USB Attack error message saying that there are no new recipients
Update does not work (clicking on the update message does not update the system)
The Start Button within the Awareness Message Template is not visible
Stop all campaigns manually
Amazon SES SMTP server configuration
Lucy logging concept
How to choose sender email for the campaign
How to Enable/Disable HSTS Policy for Admin Panel
Catenator - intercepting and redirecting requests system
CAMPAIGN SPECIFIC TROUBLESHOOTING: MAIL ISSUES
I started my campaign - but no mails get send and I see no error
E-Mails do not arrive
LUCY says “mail test failed” when I start a campaign
Mails may arrive delayed
Mail communication issues - Mails do not get send at all
Not all mails are send after a campaign is started
CAMPAIGN SPECIFIC TROUBLESHOOTING: ACCESSIBILITY ISSUES
I cannot reach LUCY Web gui
I changed the admin port for the user interface but my firewall blocks access to that port
I can reach LUCY via HTTP/S – but I only see the pink LUCY 404 not found page
CAMPAIGN SPECIFIC TROUBLESHOOTING: ISSUES WITH LINKS AND STATISTICS
I see way more page views in the statistics than send out mails
The link in the campaign does not work anymore
It takes me automatically to the “authenticated” account page when I click on the URL in the mail
Links in mails in my company cannot be opened
Lucy cannot see any data from users that clicked on the executable
Collected Data got corrupted after update to 4.x
False positives in campaign statistics
CAMPAIGN SPECIFIC TROUBLESHOOTING: ISSUES WITH RECIPIENTS
Recipient Import and Syntax Issues
I updated the recipient group used in a campaign - but new mails are not being processed in the campaign
I want to add a few extra mails into a running campaign
User unknown in virtual alias table error
LUCY TECHNICAL BACKGROUND INFO
Technical Information
Release Notes
LICENSE
Differences between Community & Commercial Edition
How to Purchase LUCY
How to Activate LUCY
Commercial License Disappeared
What happens after the license expires
LUCY Reseller Conditions
Data Center Info's
Terms and Conditions
Advantage of Using Our VPS
Request free access to a LUCY demo server
Transfer License
LUCY Partner selling process
EULA
Invoices and Balance refill
LEGAL
Legal aspects of Phishing, Spoofing etc.
Privacy, Data Protection and GDPR
Company, Application, Data Security and Privacy
VIDEO TUTORIALS
VMware Setup
Create a Data Entry Phishing Campaign
Create a Campaign with Interactive Sessions
LUCY CAMPAIGN CHECKS HELP
SSL check
Accessibility check
IP check
MX check
Email Delivery check
Settings check
Schedule check
Sender email check
Spamming check
Language check
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· Last modified: 2022/04/01 12:06 by
lucy
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