ATTENTION (13.12.2021):
LUCY Software is NOT affected by the Apache Log4j vulnerability (CVE-2021-44228).
No action's required.

• LUCY Onboarding Checklist

• Supported Operating Systems
• Hardware
• Network Design - where to setup LUCY
• Installation checklist
• Download Lucy

• Installing LUCY on LINUX
• Installing LUCY in Virtualbox
• Installing LUCY in Vmware
• Installing LUCY in Amazon
• Installing LUCY in Azure
• Installing LUCY on Windows
• Converting LUCY from VMware ESX to Hyper-V

• Setup Script Tutorial

• LUCY Weblogin
• How to Activate LUCY
• Setting up a LUCY MASTER & SLAVE
• Set Hostname for SMTP Communication
• Mail Delivery Methods in LUCY
• User Management
• Advanced Settings
• White label LUCY - custom branding

• Create custom firewall rules (iptables) in LUCY
• SSL Configuration
• Custom Admin URL & Title
• Confidentiality of Campaign Data
• Security Considerations
• Firewall & Security Settings
• Password Policies, Login Protection & Strong Authentication
• 2-Factor Authentication (2FA)
• Single sign-on authentication (SSO)
• SSO for Azure AD
• OAuth 2.0 for Microsoft Azure
• Deleting sensitive data
• Campaign Filters
• IPS/IDS

• Create your first Phishing Campaign with Campaign Wizard
• Create a Phishing Campaign with Double Barrel Attack
• Create a Phishing Campaign in Expert Mode
• Create a Phishing Campaign with Malware Simulations
• Create a Phishing Campaign with only a Hyperlink in Mail (no Landing Page)
• Create a Purely Technical Test with the Malware Testing Suite (LHFC)
• Create a Phishing Campaign with a Word Macro
• Create a Smishing Campaign
• Create a Campaign with USB Sticks or any Portable Media
• Create a Phishing Campaign with a Java Dropper (Applet)
• Create an awareness only campaign (no phishing)
• Create a Voice Phishing Campaign
• Technical tests without involving employees

• Email Tracking
• Video Tracking
• Track Opened Mails
• Tracking Downloads
• Monitor a campaign (Statistics)
• Create Campaign Reports
• Add custom statistical data to phishing campaigns
• Export Recipients who failed or succeeded in a phishing simulation
• Compare statistics for multiple campaigns
• Dashboard View
• Quiz Detailed Results per recipient
• Benchmark
• Export campaign data
• Filters and search
• Global statistics export

• Awareness (e-learning) Settings
• Create an e-learning template using the ADAPT authoring tool
• Automated Awareness Delay
• Interactive eLearning Pages
• Create an interactive e-learning template
• Upload your own awareness video
• Create a custom e-learning video
• End User e-learning portal
• Creating your own e-learning using ADAPT in LUCY
• Upload a Powerpoint presentation in an awareness template
• Assign multiple e-learning templates based on user reputation level
• Create an email with links to training videos.
• Binding Multiple Awareness Scenarios to particular Attack Scenarios

• Disable Landingpage
• Special Landing Page that redirects user before submitting a password
• Edit Landing Page
• Copy Web Page
• Upload Your Web Page
• Regular Expressions in Login Fields
• Prevent LUCY from collecting passwords in form submits
• Variables you can use in LUCY
• Redirecting Users
• Close Handler
• Creating static URLs

• Success Actions
• Scheduler
• Scheduler Yearly
• Mail Settings
• Scenario Types
• Domain Configuration
• Add Mail Recipients
• Embed Image in Mail
• Scenario activation
• Pinned scenario
• Anonymisation

• Preview Templates
• Not Found Pages (404)
• Download Templates
• Copy Templates
• Export & Restore Templates
• Create a custom e-learning video
• Create a POSTER

• Commands that can be executed in file based malware simulations
• Interactive Reverse HTTP/S Sessions
• File based GUI options
• Set a password for the archive in file based attacks or change the file name
• File formats

• Phishing Incidents
• Centralized Analysis
• Threat Mitigation
• Incident Auto Responder
• Outlook Plugin
• O365 Plugin
• Gmail Plugin
• Sample Plugin Configurations
• Language Settings Sample
• Keyboard Shortcut for Report

• Performance Tests
• Test Mail
• S/MIME certificate
• Start a Campaign (Campaign Checks)
• Automatically stop a campaign
• Protect a Campaign From an Accidental Deletion
• Dealing with multiple languages in your recipient group
• Backup & Restore Your Campaign
• SPAM Check
• Links in Preview Mode
• Advanced Information Gathering
• Configuration for Clients that Cannot Click on Links in Mails
• Smishing
• DKIM Support
• Scan for Mail Addresses
• Predefined Campaigns (Sample Campaign)
• Pagination and sorting options for any list based view
• Campaign Supervision Workflow
• LDAP Integration
• Azure Synchronization
• Antivirus & SPAM Protection Interval Setting
• Victim Reminder
• Test Run
• API
• API End Points
• User reputation
• Risk Assessment
• Campaign statistics - vulnerable plugins
• Mail and Webfilter Test
• Training Library
• DLP String
• PDF Attacks
• Awareness Diploma
• Mail Spoofing Test
• URL Shortening
• Client setup
• Mail manager
• Automated Backup
• Filters
• SCORM
• File Browser
• System notifications

• Requesting support from LUCY Security
• Extending a logical volume in VMWare machine
• Resend mails that previously generated an error
• Remote SSH Support
• Reboot LUCY
• Send us Logs through LUCY
• Network Communication - LUCY <--> Internet
• Virus Alert
• Avoid SPAM issues
• G Suite Whitelisting
• Office365 Whitelisting
• Google Whitelisting
• Password recovery options
• Recover your root password
• System Performance Monitoring
• Log files in LUCY
• Updating LUCY
• Upgrade from Lucy 4.2 to 4.3 or newer using Migration Tool
• Factory Reset
• Some buttons or certain features don’t work
• Some buttons are greyed out and I cannot use them
• LUCY error messages
• Gateway timeout when doing a backup/restore, import etc.
• We use a proxy to connect to the internet
• LUCY does not get an IP address
• When you perform a test run with your campaign the SPAM check hangs
• Deleting Status Log Files manually
• Updating Issues
• SMTP Status Codes
• The Malware sample gets “detected/blocked” by my Antivirus
• The awareness website is not working
• I stopped a campaign accidentally - how can I start it without re-sending all mails
• Running LUCY without access to the Internet
• SMISHING Issues
• Scheduler is not working
• The landing page within a campaign does not get displayed correctly
• USB Attack - download button greyed out
• USB Attack error message saying that there are no new recipients
• Update does not work (clicking on the update message does not update the system)
• The Start Button within the Awareness Message Template is not visible
• Stop all campaigns manually
• Amazon SES SMTP server configuration
• Lucy logging concept
• How to choose sender email for the campaign
• How to Enable/Disable HSTS Policy for Admin Panel
• Catenator - intercepting and redirecting requests system

• I started my campaign - but no mails get send and I see no error
• E-Mails do not arrive
• LUCY says “mail test failed” when I start a campaign
• Mails may arrive delayed
• Mail communication issues - Mails do not get send at all
• Not all mails are send after a campaign is started

• I cannot reach LUCY Web gui
• I changed the admin port for the user interface but my firewall blocks access to that port
• I can reach LUCY via HTTP/S – but I only see the pink LUCY 404 not found page

• I see way more page views in the statistics than send out mails
• The link in the campaign does not work anymore
• It takes me automatically to the “authenticated” account page when I click on the URL in the mail
• Links in mails in my company cannot be opened
• Lucy cannot see any data from users that clicked on the executable
• Collected Data got corrupted after update to 4.x
• False positives in campaign statistics

• Recipient Import and Syntax Issues
• I updated the recipient group used in a campaign - but new mails are not being processed in the campaign
• I want to add a few extra mails into a running campaign
• User unknown in virtual alias table error

• Technical Information
• Release Notes

• Differences between Community & Commercial Edition
• How to Purchase LUCY
• How to Activate LUCY
• Commercial License Disappeared
• What happens after the license expires
• LUCY Reseller Conditions
• Data Center Info's
• Terms and Conditions
• Advantage of Using Our VPS
• Request free access to a LUCY demo server
• Transfer License
• LUCY Partner selling process
• EULA
• Invoices and Balance refill

• Legal aspects of Phishing, Spoofing etc.
• Privacy, Data Protection and GDPR
• Company, Application, Data Security and Privacy

• VMware Setup
• Create a Data Entry Phishing Campaign
• Create a Campaign with Interactive Sessions

• SSL check
• Accessibility check
• IP check
• MX check
• Email Delivery check
• Settings check
• Schedule check
• Sender email check
• Spamming check
• Language check