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mail_delivery_methods_in_lucy [2019/08/20 15:31] – [Delivery via external mail relay (SMTP) using the general settings] lucymail_delivery_methods_in_lucy [2021/04/15 10:40] – added description on how to check external smtp lucy
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 LUCY comes with different mail delivery options: LUCY comes with different mail delivery options:
  
-  - Delivery via (built-in) internal mail server (Postfix) +  - Delivery via (built-in) internal mail server (Internal Postfix Server) 
-  - Delivery via an external mail relay (SMTP) +  - Delivery via an external mail relay (External SMTP Server) 
-  - Delivery via pre-paid external mail relay (HTTP) +  - Delivery via pre-paid external mail relay (HTTP Proxy)
- +
-===== Delivery via external mail relay (SMTP) within a campaign ===== +
- +
-**Please Note:** You can define the mail delivery method on a **globally** within the settings menu. If you do so, it will **overwrite all individual settings** in a campaign. The second possibility is to configure the delivery methods within a campaign: +
- +
-{{ message_campaign.png?600 }}+
  
 ===== Delivery via external mail relay (SMTP) using the general settings ===== ===== Delivery via external mail relay (SMTP) using the general settings =====
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 In the second step you need to enter the mail server details: In the second step you need to enter the mail server details:
  
-{{ addmailserver2.png?600 }}+{{ addmailserver3.png?600 }}
  
-:!: Please note Lucy supports SSL encrypted SMTP over port 465. TLS (port 587) is not supported.+After saving the configuration, you can test the connection with the external SMTP server using the tool presented on the same page: enter the Sender and Recipient addresses and press the Test button. 
 +If it is OK, you will see the message "Success, please see the output". 
 +If something wrong, you will see the message "Error, please see the output". In the Console Output you will see a short description of the issue and log of the SMTP session:
  
-In step 3 you can select now the mail server which you previously added in "settings/mail settings" to define your default delivery method:+{{ smtp_test.png?600 }}
  
  
-{{ external_mail_relay_32i.png?600 }}+===== Delivery via external mail relay (SMTP) within a campaign =====
  
 +**Please Note:** You can define the mail delivery method on a **globally** within the settings menu. If you do so, it will **overwrite all individual settings** in a campaign. The second possibility is to configure the delivery methods within a campaign:
 +
 +{{ message_campaign.png?600 }}
  
  
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 In LUCY you can use a pre-paid, external mail server with an excellent reputation as your default communication method. In this model, we use an API to Sendgrid (https://sendgrid.com/) that allows us to communicate via HTTP to an external mail server to initiate the mail delivery. There are few advantages to this model especially if all other methods of mail delivery fail due to SPAM filtering. You can configure LUCY to use a pre-paid external mail server in two ways: In LUCY you can use a pre-paid, external mail server with an excellent reputation as your default communication method. In this model, we use an API to Sendgrid (https://sendgrid.com/) that allows us to communicate via HTTP to an external mail server to initiate the mail delivery. There are few advantages to this model especially if all other methods of mail delivery fail due to SPAM filtering. You can configure LUCY to use a pre-paid external mail server in two ways:
  
-  - Generic settings for all campaigns: select the HTTP method within "settings/mail settings". You will then be presented the option to define the mails sender domain or mail sender name. This setting will overwrite the individual setting within a campaign and ensure that all emails in LUCY are send using this method:+  - Generic settings for all campaigns: select the HTTP method within "settings/mail settings".  
 + 
 +{{ :mail_settings_http.png?400 |}} 
 + 
 +You will then be presented the option to define the mails sender domain or mail sender name. This setting will overwrite the individual setting within a campaign and ensure that all emails in LUCY are send using this method:
  
 {{ external_mail_relay.png?600 }} {{ external_mail_relay.png?600 }}
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-**Pricing:**: sending up to 100 emails using the external HTTP mail server is free. Every extra mail will cost 1.3 cents.   Please make sure you have enough credits before starting the campaign.+**Pricing:**: sending up to 100 emails using the external HTTP mail server is free. Every extra mail will cost 0.1 cents.   Please make sure you have enough credits before starting the campaign.
  
 **Mail Sender Domains for HTTP Proxy**: the following mail sender domains are pre-configured **Mail Sender Domains for HTTP Proxy**: the following mail sender domains are pre-configured
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   *  web-login.site   *  web-login.site
   *  secure-login.host   *  secure-login.host
 +
 +===== Delivery via internal Postfix Server =====
 +
 +The most frequent email delivery method is using internal Postfix Server.
 +Servername should match with the FQDN of LUCY instance.
 +We recommend having a subdomain for mail purposes, as it is shown on the screenshot below.
 +
 +{{ :internal_postfix.png?400 |}}
  
 ===== Troubleshooting ===== ===== Troubleshooting =====
mail_delivery_methods_in_lucy.txt · Last modified: 2022/01/18 21:23 by lucy