mail_settings
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mail_settings [2018/05/17 12:34] – [Catching Email Replies] lucy | mail_settings [2020/09/25 16:48] – lucy | ||
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===== Where to find the message template settings? ===== | ===== Where to find the message template settings? ===== | ||
- | A campaign can have multiple | + | A campaign can have multiple |
- | + | ||
- | {{ message_where.png? | + | |
+ | {{:: | ||
===== Message template configuration ===== | ===== Message template configuration ===== | ||
The message template is split into different configuration sections: | The message template is split into different configuration sections: | ||
- | | + | {{: |
+ | |||
+ | Choose your: | ||
+ | |||
+ | | ||
+ | | ||
+ | * **Sender Name (3)**: The sender name equals the " | ||
+ | * **Sender Email (4)** address: Note: The most common reason for emails not arriving at your Recipient' | ||
+ | * **Recipient Header (5)**: Lucy also provides an ability to send all mails via fake CC or BCC. | ||
+ | * **Fake CC (6)**: You can define a fake TO: address. | ||
+ | * **Subject (7)**: Create a Unique Subject Title In your e-mail header, include something unique to the recipient that's unlikely to be in a Spam message. Examples could include your company name, the name of one of your target' | ||
- | {{ message_whatii.png? | ||
** Q: Can I use any sender name?** Yes - the sender name equals the " | ** Q: Can I use any sender name?** Yes - the sender name equals the " | ||
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**Solution**: | **Solution**: | ||
- | | + | |
- | | + | |
- | | + | |
- | Please also take a look at the legal aspect here: https:// | + | Please, also take a look at the legal aspect here: https:// |
+ | ===== Add mail attachments in the message template ===== | ||
+ | LUCY allows you to insert an image in an email within the message template: | ||
- | * **Malware Simulation**: | + | |
+ | | ||
* **Attachments**: | * **Attachments**: | ||
* **General Mail Settings**: define mail header settings | * **General Mail Settings**: define mail header settings | ||
* **Advanced Mail Settings**: send mail as plain text, use an external mail service provider that creates a randomized mail sender, define a hostname for the mail server etc. | * **Advanced Mail Settings**: send mail as plain text, use an external mail service provider that creates a randomized mail sender, define a hostname for the mail server etc. | ||
- | {{ messageoptions.png?600 }} | + | {{:: |
- | ==== Creating the Link to the Landing Page within the message template (mail body) ==== | + | ===== Creating the Link to the Landing Page within the message template (mail body) ===== |
- | Within the email, you will be able to place the link to the Landing Page (or awareness | + | Within the email, you will be able to place the link to the Landing Page (or awareness |
- | **Alternative 1: Use the %link% variable in the text:** | + | ==== Alternative 1: Use the %link% variable in the text: ==== |
- | To insert that link, you can simply type %link% at the place where it should appear. | + | To insert that link, you can simply type **%link%** at the place where it should appear. |
- | {{ 43.jpg? | + | {{: |
- | As a result user will get a mail containing the link that points to your Landing- or Awareness page: | + | As a result, the user will get a mail containing the link that points to your Landing or Awareness page: |
- | {{ 107.jpg? | + | {{:: |
- | The link is dynamically generated: | + | **The link is dynamically generated:** |
- | * It will automatically add the http:// or https:// prefix (if you want a https prefix you need to [[ssl_configuration|enable SSL]]) | + | * It will automatically add the http:// or https:// prefix (if you want an https prefix you need to [[ssl_configuration|enable SSL]]) |
* It will automatically use the domain or IP in your scenario configuration (example: if you selected the domain " | * It will automatically use the domain or IP in your scenario configuration (example: if you selected the domain " | ||
- | **Alternative 2: Hide the %link% variable behind a word** | + | ==== Alternative 2: Hide the %link% variable behind a word ==== |
- | As a second alternative you could also hide the randomized link and place the hyperlink behind a text, button, image etc. | + | As a second alternative, you could also hide the randomized link and place the hyperlink behind a text, button, image, etc. |
- | Example | + | **Example**: Hiding |
- | * select | + | * Select |
- | * and then press the hyperlink symbol (2). | + | * And then press the **hyperlink symbol (2)**. |
+ | * This opens a pop-up where you need to define: | ||
+ | * **Protocol (3)**: Custom (LUCY displays the hostname or IP of your admin UI. | ||
+ | * **URL (4)**: %link% | ||
+ | * Then save the changes by clicking **OK**. | ||
- | This opens a pop-up where you need to define (3): | + | {{::links_variable_hyperlink.png|}} |
- | * Protocol: LUCY URL | + | |
- | * URL: %link% | + | |
- | * Then save the changes by clicking " | + | |
- | {{ select_link.png? | + | ==== Alternative 3: Hide the %link% variable behind another link ==== |
- | **Alternative 3: Hide the %link% variable behind another link** | + | Please, make sure the link variable is set in the HTML code if you hide it behind another Link. If you type a hyperlink instead |
- | + | ||
- | Please make sure the link variable is set in the HTML code, if you hide it behind another Link. If you type a hyperlink instead a word, the editor will automatically detect that, and create the link in the code. But this link will be wrong: If you type http:// | + | |
{{ link_behind_l.png? | {{ link_behind_l.png? | ||
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==== Manual Link Creation ==== | ==== Manual Link Creation ==== | ||
- | If you don't want to use LUCY's randomized URLs, you can also create your own customized links. You will still need to use the %link% variable in the email template. Regarding the recipients, you can define your own links that LUCY will use for the campaign. More info can be found:[[configuration_for_clients_that_cannot_click_on_links_in_mails|here]]. | + | If you don't want to use LUCY's randomized URLs, you can also create your own customized links. You will still need to use the %link% variable in the email template. Regarding the recipients, you can define your own links that LUCY will use for the campaign. More info can be found [[configuration_for_clients_that_cannot_click_on_links_in_mails|here]]. |
==== Automatic Link Creation with a shortened randomized string ==== | ==== Automatic Link Creation with a shortened randomized string ==== | ||
- | As mentioned before LUCY will create a randomized URL with a string to identify the user (e.g. http:// | + | As mentioned before LUCY will create a **randomized URL** with a string to identify the user (e.g. http:// |
- | + | ||
- | {{ short_r_link.png? | + | |
+ | {{:: | ||
===== Variables you can use within the message template ===== | ===== Variables you can use within the message template ===== | ||
- | Lucy allows you to use multiple variables within the message template. The variables pull the information from the [[add_mail_recipients|recipient]] in the associated group. The message variables may be used in the mail body and also within the mail header elements: | + | Lucy allows you to use multiple variables within the message template. The variables pull the information from the [[add_mail_recipients|recipient]] in the associated group. The message variables may be used in the mail body and also within the **mail header elements**: |
- | {{ messagefieldsheader.png?600 }} | + | {{::messagefieldsheader.png|}} |
- | You may use the following variables in the message template: | + | You may use the following |
- | * %link% — unique page URL for the recipient. | + | |
- | * %link-awareness% — link to awareness website. You should configure & enable awareness website in campaign settings for this feature to work. | + | |
- | * %name% — recipient name | + | |
- | * %email% — recipient e-mail address | + | |
- | * %division% | + | |
- | * %location% | + | |
- | * %staff-type% | + | |
- | * %comment% — recipient related information. | + | |
- | * %gender(" | + | |
- | * %time(FORMAT, | + | |
**More info about the time variable** | **More info about the time variable** | ||
- | * FORMAT - date/time format | + | |
- | * OFFSET - date/time offset in minutes, can be negative. Example: " | + | |
- | * ZONE - time zone name. Example: US/Central | + | |
- | * EXAMPLES: %time(" | + | * EXAMPLES: |
You can also use the dropdown in the message template to insert the variables at the right place: | You can also use the dropdown in the message template to insert the variables at the right place: | ||
- | {{ links_variable.png?600 }} | + | {{::links_variable.png|}} |
Please note, that these variables are not available in CSS and Javascript files. | Please note, that these variables are not available in CSS and Javascript files. | ||
- | ==== Embedding images ==== | + | ===== Embedding images |
- | Within the message template you can embed images. Please visit [[embed_image_in_mail|this chapter]] for your options. | + | Within the message template, you can embed images. Please visit [[embed_image_in_mail|this chapter]] for your options. |
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If you want to catch email replies you have three options: | If you want to catch email replies you have three options: | ||
- | {{ mail_forward.png?600 }} | + | {{:: |
- | * (1) Define a **Reply-to header**. Please define that under the " | + | * (1) Define a **Reply-to header**. Please define that under the **Scenario Settings -> Message Template** |
{{ reply_to.png? | {{ reply_to.png? | ||
- | * (2) Define a **Forward Mail**: LUCY is able to forward the Returning/ | + | * (2) Define a **Forward Mail**: LUCY is able to forward the Returning/ |
- | * **Using a catch-all mail account for your registered domain that forwards to another mail address**: If you registered the domain through LUCY you have the ability to define for one specific mail address one mail forwarder ([[domain_configuration|see domain registration settings]]). If you want to have all mail addresses forwarded we can activate a catch all account. This Email Forwarding feature will accept all email addresses on the provider side (using the providers | + | * **Using a catch-all mail account for your registered domain that forwards to another mail address**: If you registered the domain through LUCY you have the ability to define for one specific mail address one mail forwarder ([[domain_configuration|see domain registration settings]]). If you want to have all mail addresses forwarded we can activate a catch-all account. This Email Forwarding feature will accept all email addresses on the provider side (using the provider' |
===== Create a HTTPS link (use SSL) ===== | ===== Create a HTTPS link (use SSL) ===== | ||
- | By default LUCY will use a HTTP connection to your landing page. If you want the phishing or awareness website to be accessed via SSL, you first need to create the link in your message template | + | By default, LUCY will use an HTTP connection to your landing page. If you want the phishing or awareness website to be accessed via SSL, you first need to create the link in your **Message Template |
- | + | ||
- | {{ link_ssl.png? | + | |
+ | {{:: | ||
===== Technical Background Info ===== | ===== Technical Background Info ===== | ||
- | Lucy uses the file under / | + | Lucy uses the file under / |
+ | |||
+ | ===== Issues with Line Breaks in Outlook ===== | ||
+ | |||
+ | It is possible that certain Outlook versions do not render line breaks correctly. So HTML tags like <br> or < | ||
+ | |||
+ | <p class=" | ||
+ | < | ||
+ | </p> |
mail_settings.txt · Last modified: 2021/04/08 10:27 by lucy