response_detection
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response_detection [2019/04/29 10:19] – lucy | response_detection [2019/07/25 12:50] – external edit 127.0.0.1 | ||
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====== Automated Response Detection settings ====== | ====== Automated Response Detection settings ====== | ||
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You could change settings of Automated Response Detection here: | You could change settings of Automated Response Detection here: | ||
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- Patterns to find in replies to mark them as 'out of office' | - Patterns to find in replies to mark them as 'out of office' | ||
- Each mail server has its own template of bounced emails. In this field, you can specify pattern to find in replies to mark them as ' | - Each mail server has its own template of bounced emails. In this field, you can specify pattern to find in replies to mark them as ' | ||
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+ | ====== Mail Manager ====== | ||
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+ | The mail manager allows interactive communication with the recipient. First of all, this type of communication must be activated in the campaign. Please make sure the MX record for the sender email points to LUCY. See [[response_detection|response detection chapter]]. | ||
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+ | {{ rainloop2.png? | ||
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+ | You can the see email replies in the mail manager which is accessible here: | ||
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+ | {{ rainloop1.png? | ||
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+ | The multi-staged interactive communication can then continue within the mail manager: | ||
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+ | {{ rainloop3.png? | ||
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response_detection.txt · Last modified: 2021/04/14 09:45 by lucy