terms_and_conditions
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terms_and_conditions [2018/04/18 20:07] – lucy | terms_and_conditions [2019/07/25 12:49] – external edit 127.0.0.1 | ||
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- | **LUCY Security AG - Terms and Conditions** | + | ===== TERMS AND CONDITIONS (TOS) ===== |
- | **Delivery of Service/Application**\\ | + | Please download a word copy of the TOS here: {{ :: |
- | After Payment | + | |
+ | |||
+ | **Payment**\\ | ||
+ | Payment Net 30 days after invoice date | ||
+ | |||
+ | **Price Validity**\\ | ||
+ | Prices are valid for 30 days | ||
+ | |||
+ | **Own use of the software**\\ | ||
+ | The software allows an unlimited number of recipients for testing and training during the contractual period. There are no restrictions within the software regarding the number of campaigns, domains, customers and reports created. | ||
+ | |||
+ | **Use of the software for third parties**\\ | ||
+ | The software can be used during the contractual term to test third-party organizations such as customers, partners or suppliers. | ||
+ | |||
+ | **Delivery of Service/Software**\\ | ||
+ | The creation of a license key requires an existing installation. The customer can download the software from our website https:// | ||
**Software Warranty**\\ | **Software Warranty**\\ | ||
- | Lucy Security AG warrants that during the use of the Software by the buyer the Software (i) is free from any virus, malware, spyware or any other software code* that may pose a danger to the buyer and its affiliates’ IT infrastructure, | + | Lucy Security AG warrants that during the use of the Software by the buyer the Software (i) is free from any |
+ | virus, malware, spyware or any other software code* that may pose a danger to the buyer and its affiliates’ IT | ||
+ | infrastructure, | ||
+ | functionality of the Software), and (iii) does not create any safety risk to the buyer and its affiliates’ IT | ||
+ | environment, | ||
- | **Data Protection Warranties**\\ | + | **Minor errors |
- | Lucy Security AG warrants that (i) it complies with Swiss Data Protection laws, and (ii) it will not transfer any data outside | + | latest |
+ | *The software contains a feature which can simulate | ||
+ | responsible to use this and all other features of the Software | ||
+ | collected results). | ||
- | **Applicable law and dispute resolution**\\ | + | In the event of breach |
- | Contracts shall be governed by Swiss law. Any dispute arising out of or in connection with this Purchase Order shall be brought before | + | and its affiliates harmless from any against any loss, liabilities, |
- | Any pre-printed terms and conditions | + | Security AG warrants that all necessary measures*** have been implemented |
+ | by any third party which would pose a safety risk to the buyer’s IT infrastructure | ||
- | **Duties of the customer**\\ | + | ***It is the buyer’s responsibility to set a secure password to secure the access to LUCY (see https:// |
- | The customer shall specify | + | |
+ | **Data Protection & GDPR**\\ | ||
+ | Lucy Security AG warrants that (i) it complies with Swiss Data Protection laws, and (ii) it will not transfer any data outside of Switzerland****, | ||
+ | writing with the recipient | ||
+ | |||
+ | LUCY Security has committed itself to comply with the GDPR guidelines applicable in the EU. Inquiries and requests regarding the customer' | ||
**Support**\\ | **Support**\\ | ||
- | LUCY offers its support services (s8) during business hours (Switzerland). Commercial license holders submit their support | + | All support activities related to software bugs are free of charge. The hourly price for support services |
- | **GDPR**\\ | + | |
- | LUCY Security has committed itself | + | |
+ | | ||
+ | * Proxy settings preventing | ||
+ | * DNS configuration issues caused by DNS entries not made by LUCY. | ||
+ | **Applicable law and dispute resolution**\\ | ||
+ | This contract shall be governed by Swiss law. Any dispute arising out of or in connection with | ||
+ | this contract shall be brought before the competent courts in Zurich. Place of jurisdiction shall be | ||
+ | Zurich. Any pre-printed terms and conditions of Lucy Security AG shall be excluded in their entirety and shall not become part of this contract, unless and to the extent that the client has explicitly accepted in writing such general terms and conditions. | ||
terms_and_conditions.txt · Last modified: 2021/09/24 09:02 by lucysecurity