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avoid_spam_issues [2018/05/18 18:46] – [What is the best test procedure with LUCY to identify the source of SPAM issues?] lucyavoid_spam_issues [2019/07/29 17:25] – * lucy
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   * Click Save    * Click Save 
   * If emails with certain attachements get blocked, setup a safe attachement policy: https://support.office.com/en-us/article/set-up-office-365-atp-safe-attachments-policies-078eb946-819a-4e13-8673-fe0c0ad3a775   * If emails with certain attachements get blocked, setup a safe attachement policy: https://support.office.com/en-us/article/set-up-office-365-atp-safe-attachments-policies-078eb946-819a-4e13-8673-fe0c0ad3a775
 +
 +**O365 Advanced Threat Protection** 
 +  * Go to https://protection.office.com and sign in with your work or school account.
 +  * In the left navigation, under Threat management > Policy > Safe Links.
 +  * In the Policies that apply to specific recipients section, choose New (the New button resembles a plus sign ( +)) to create a new policy. (Alternatively, you can edit an existing policy.)
 +  * Choose New to add a Safe Links policy for specific email recipients
 +  * Specify a name and description for your policy.
 +  * In the Do not rewrite the following URLs section, select the Enter a valid URL box, and then type a URL, and then choose the plus sign (+).
 +  * In the Applied To section, choose The recipient is a member of, and then choose the group(s) you want to include in your policy. Choose Add, and then choose OK.
 +  * When you are finished adding URLs, in the lower right corner of the screen, choose Save.
  
  
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   * Click Save.    * Click Save. 
  
 +
 +**MessageLabs or Symantec**
 +
 +To add a global Approved Sender: 
 +1.Select Services > Email Services > Anti-Spam.
 +2.Ensure that Global Settings is selected in the domains drop-down list.
 +3.Click the Approved Senders tab.
 +4.Click the Add Entry option.
 +5.The Domain/Email/IP and Description fields become editable.
 +6.In the Domain/Email/IP field enter the IP address of the LUCY server.
 +7.In the Description field, enter brief details about the new entry.
 +8.To add the entry to the list, click Update.
 +
 +This new policy will allow any inbound mail flow originating from LUCY's IPs to reach your users.
avoid_spam_issues.txt · Last modified: 2021/12/14 07:04 by lucysecurity