Differences

This shows you the differences between two versions of the page.

--- avoid_spam_issues [2019/07/25 12:49] – external edit 127.0.0.1
+++ avoid_spam_issues [2020/04/03 13:21] – ["Deceptive site ahead". What can I do?] lucy
@@ Line 176: / Line 176: @@
 In case you rent a VPS through LUCY Security, we kindly ask you first to contact the the blacklist site and request a de-listing. If you cannot get delisted in a reasonable time, please get in contact with us and we can request an IP address change.
+===== "Deceptive site ahead". What can I do? =====
+{{ :deceptive_site.png?600 |}}
+If you are seeing a message like this, it means that the domain name was blacklisted by Google.
+Unfortunately, domain won't be unblocked, because Google bans these domains for phishing.
+The fastest and easiest option is to abandon the current domain name and register a new one.
+In case if LUCY administration domain got blacklisted, please do the following:
+  - Open Chrome
+  - Go to Settings > Privacy.
+  - Toggle off Chrome's Safe Browsing mode.
+After the actions above, the Deceptive Site message won't appear in your browser and the LUCY administration panel is available again.
+You can check if your domain got blacklisted by Google via the link below:
+https://transparencyreport.google.com/safe-browsing/search
 ===== Whitelisting in different products =====
 **GSuite/Google Apps**
-  * This is the recommend setting if you do not have a cloud-based spam filter in front of GSuite.
-  * Login to https://admin.google.com and select Apps.
+Please review [[gsuite_whitelisting|this]] article.
-  * Select GSuite.
-  * Select Gmail.
-  * Select Advanced Settings.
-  * In the Organizations section, highlight your Domain (Not an OU). Note: GSuite does not allow whitelisting by IP Address for individual OUs, only the entire domain.
-  * In the Email whitelist section, enter the LUCY IP address
-  * Scroll to the bottom and click Save. The setting may take up to an hour to propagate to all users.
@@ Line 202: / Line 213: @@
   * Click Save
   * If emails with certain attachements get blocked, setup a safe attachement policy: https://support.office.com/en-us/article/set-up-office-365-atp-safe-attachments-policies-078eb946-819a-4e13-8673-fe0c0ad3a775
+**O365 Advanced Threat Protection**
+  * Go to https://protection.office.com and sign in with your work or school account.
+  * In the left navigation, under Threat management > Policy > Safe Links.
+  * In the Policies that apply to specific recipients section, choose New (the New button resembles a plus sign ( +)) to create a new policy. (Alternatively, you can edit an existing policy.)
+  * Choose New to add a Safe Links policy for specific email recipients
+  * Specify a name and description for your policy.
+  * In the Do not rewrite the following URLs section, select the Enter a valid URL box, and then type a URL, and then choose the plus sign (+).
+  * In the Applied To section, choose The recipient is a member of, and then choose the group(s) you want to include in your policy. Choose Add, and then choose OK.
+  * When you are finished adding URLs, in the lower right corner of the screen, choose Save.