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avoid_spam_issues [2020/03/19 08:19] lucyavoid_spam_issues [2020/07/06 15:19] – [Whitelisting in different products] lucy
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 In case you rent a VPS through LUCY Security, we kindly ask you first to contact the the blacklist site and request a de-listing. If you cannot get delisted in a reasonable time, please get in contact with us and we can request an IP address change. In case you rent a VPS through LUCY Security, we kindly ask you first to contact the the blacklist site and request a de-listing. If you cannot get delisted in a reasonable time, please get in contact with us and we can request an IP address change.
 +
 +===== "Deceptive site ahead". What can I do? =====
 +{{ :deceptive_site.png?600 |}}
 +
 +If you are seeing a message like this, it means that the domain name was blacklisted by Google.
 +Unfortunately, domain won't be unblocked, because Google bans these domains for phishing.
 +
 +The fastest and easiest option is to abandon the current domain name and register a new one.
 +In case if LUCY administration domain got blacklisted, please do the following:
 +  - Open Chrome 
 +  - Go to Settings > Privacy. 
 +  - Toggle off Chrome's Safe Browsing mode.
 +
 +After the actions above, the Deceptive Site message won't appear in your browser and the LUCY administration panel is available again.
 +
 +You can check if your domain got blacklisted by Google via the link below:
 +https://transparencyreport.google.com/safe-browsing/search
  
 ===== Whitelisting in different products ===== ===== Whitelisting in different products =====
  
 **GSuite/Google Apps** **GSuite/Google Apps**
 +
 Please review [[gsuite_whitelisting|this]] article. Please review [[gsuite_whitelisting|this]] article.
  
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   * If emails with certain attachements get blocked, setup a safe attachement policy: https://support.office.com/en-us/article/set-up-office-365-atp-safe-attachments-policies-078eb946-819a-4e13-8673-fe0c0ad3a775   * If emails with certain attachements get blocked, setup a safe attachement policy: https://support.office.com/en-us/article/set-up-office-365-atp-safe-attachments-policies-078eb946-819a-4e13-8673-fe0c0ad3a775
  
-**O365 Advanced Threat Protection**  +**O365 Advanced Threat Protection. Bypassing Safe Links policy**  
-  * Go to https://protection.office.com and sign in with your work or school account. +  * Go to https://outlook.office365.com/ecp and sign in with your admin account. 
-  * In the left navigation, under Threat management > Policy > Safe Links. +  * In the left navigation choose **Threat management > Safe Links**. 
-  * In the Policies that apply to specific recipients section, choose New (the New button resembles a plus sign ( +)) to create a new policy. (Alternatively, you can edit an existing policy.)+{{ safe-links.png?600 }} 
 +  * In the **Policies that apply to specific recipients** section, choose New (the New button resembles a plus sign ( +)) to create a new policy. (Alternatively, you can edit an existing policy.)
   * Choose New to add a Safe Links policy for specific email recipients   * Choose New to add a Safe Links policy for specific email recipients
 +{{ safe-links2.png?600 }}
   * Specify a name and description for your policy.   * Specify a name and description for your policy.
-  * In the Do not rewrite the following URLs section, select the Enter a valid URL box, and then type a URL, and then choose the plus sign (+). +{{ safe-links3.png?600 }} 
-  * In the Applied To section, choose The recipient is a member of, and then choose the group(s) you want to include in your policy. Choose Add, and then choose OK+  * In the **Do not rewrite the following URLs** section, select the **Enter a valid URL** box, and then type a URL, and then choose the plus sign (+)
-  * When you are finished adding URLs, in the lower right corner of the screen, choose Save.+{{ safe-links4.png?600 }} 
 +  * Please note that you can put wildcard asterisks to the URLs in order to define precisely which URL patterns should not be rewritten
 +  * In the Applied To section, choose users or groups of users, and then choose recipient(s) you want to include in new policy. 
 +  * When you are finished adding URLs and recipients, in the lower right corner of the screen, choose Save. 
 +{{ safe-links5.png?600 }} 
  
  
avoid_spam_issues.txt · Last modified: 2021/12/14 07:04 by lucysecurity