avoid_spam_issues
Differences
This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
avoid_spam_issues [2019/07/25 12:49] – external edit 127.0.0.1 | avoid_spam_issues [2021/12/14 07:04] (current) – ["Deceptive site ahead". What can I do?] lucysecurity | ||
---|---|---|---|
Line 176: | Line 176: | ||
In case you rent a VPS through LUCY Security, we kindly ask you first to contact the the blacklist site and request a de-listing. If you cannot get delisted in a reasonable time, please get in contact with us and we can request an IP address change. | In case you rent a VPS through LUCY Security, we kindly ask you first to contact the the blacklist site and request a de-listing. If you cannot get delisted in a reasonable time, please get in contact with us and we can request an IP address change. | ||
+ | |||
+ | ===== " | ||
+ | {{ : | ||
+ | |||
+ | If you are seeing a message like this, it means that the domain name was blacklisted by Google. | ||
+ | |||
+ | Here are the different methods to resolve the issue (in order of recommendation): | ||
+ | |||
+ | **Option 1.** Perform the Google Whitelisting procedure.\\ | ||
+ | To whitelist the domain please review this article:\\ | ||
+ | [[google_whitelisting|Google Safe Browsing]] | ||
+ | |||
+ | **Option 2.** In case Option 1 doesn’t work, it's advised to choose another template for the Phishing Scenario and try again using the same domain in the scenario settings. | ||
+ | |||
+ | **Option 3.** This option is the extended version of Option 2, but at this point also change the domain in the scenario settings. For the domain configuration please refer to a dedicated article [[domain_configuration|Domain Configuration]]. | ||
+ | |||
+ | **Option 4.** Repeat the recommended steps from Options 2-3 and check the domain status for the existing issues in the search console:\\ | ||
+ | https:// | ||
+ | \\ | ||
+ | Then fix the issue and send the site again for a review confirming that the issues have been eliminated. | ||
+ | Please refer to [[google_whitelisting|Google Safe Browsing]] at this step. | ||
+ | |||
+ | **Option 5.** The fastest and easiest option is to abandon the current domain name and register a new one. | ||
+ | The registration process is described here: | ||
+ | [[domain_configuration|Domain Configuration]]. | ||
+ | |||
+ | **Option 6.** In case if LUCY administration domain got blacklisted, | ||
+ | If access is needed urgently, follow these steps (**WARNING!** This setting is applied globally for the browser!): | ||
+ | - Open Chrome | ||
+ | - Go to Settings > Privacy. | ||
+ | - Toggle off Chrome' | ||
+ | |||
+ | After the actions above, the Deceptive Site message won't appear in your browser and the LUCY administration panel is available again. | ||
+ | |||
+ | You can check if your domain got blacklisted by Google via the link below: | ||
+ | https:// | ||
+ | |||
===== Whitelisting in different products ===== | ===== Whitelisting in different products ===== | ||
**GSuite/ | **GSuite/ | ||
- | * This is the recommend setting if you do not have a cloud-based spam filter in front of GSuite. | + | |
- | * Login to https:// | + | Please review [[gsuite_whitelisting|this]] article. |
- | * Select GSuite. | + | |
- | * Select Gmail. | + | |
- | * Select Advanced Settings. | + | |
- | * In the Organizations section, highlight your Domain (Not an OU). Note: GSuite does not allow whitelisting by IP Address for individual OUs, only the entire domain. | + | |
- | * In the Email whitelist section, enter the LUCY IP address | + | |
- | * Scroll to the bottom and click Save. The setting may take up to an hour to propagate to all users. | + | |
**Office365** | **Office365** | ||
- | * Log into your Office 365 portal and go to Admin/ | + | |
- | * Click on Service Settings/ | + | Please review [[o365_whitelisting|this]] article. |
- | * Click the (+) Create New Rule button under Mail Flow/ | + | |
- | * Give the rule a name | + | |
- | * Click on "more options" | + | |
- | * Add a condition --> " | + | |
- | * Select "The sender' | + | |
- | * Add an action --> "Do the following..." | + | |
- | * Select "Set the spam confidence level (SCL) to...", | + | |
- | * Click Save | + | |
- | * If emails with certain attachements get blocked, setup a safe attachement policy: https:// | + | |
Line 244: | Line 266: | ||
To add a global Approved Sender: | To add a global Approved Sender: | ||
- | 1.Select Services > Email Services > Anti-Spam. | + | * Select Services > Email Services > Anti-Spam. |
- | 2.Ensure that Global Settings is selected in the domains drop-down list. | + | |
- | 3.Click the Approved Senders tab. | + | |
- | 4.Click the Add Entry option. | + | |
- | 5.The Domain/ | + | |
- | 6.In the Domain/ | + | |
- | 7.In the Description field, enter brief details about the new entry. | + | |
- | 8.To add the entry to the list, click Update. | + | |
This new policy will allow any inbound mail flow originating from LUCY's IPs to reach your users. | This new policy will allow any inbound mail flow originating from LUCY's IPs to reach your users. | ||
+ | |||
+ | ===== Catenator scripted module ===== | ||
+ | |||
+ | Any LUCY instance can be optionally hardened with the additional scripted module Catenator. | ||
+ | It allows intercepting and redirecting requests that analyze phishing activity, minimizing the chance of LUCY instance to be blocked / blacklisted. | ||
+ | More info [[catenator|here]] | ||
+ |
avoid_spam_issues.1564051798.txt.gz · Last modified: 2019/07/25 12:49 by 127.0.0.1