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avoid_spam_issues [2018/06/07 13:48]
lucy [Whitelisting in different products]
avoid_spam_issues [2020/04/03 13:21] (current)
lucy ["Deceptive site ahead". What can I do?]
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 In case you rent a VPS through LUCY Security, we kindly ask you first to contact the the blacklist site and request a de-listing. If you cannot get delisted in a reasonable time, please get in contact with us and we can request an IP address change. In case you rent a VPS through LUCY Security, we kindly ask you first to contact the the blacklist site and request a de-listing. If you cannot get delisted in a reasonable time, please get in contact with us and we can request an IP address change.
 +
 +===== "​Deceptive site ahead"​. What can I do? =====
 +{{ :​deceptive_site.png?​600 |}}
 +
 +If you are seeing a message like this, it means that the domain name was blacklisted by Google.
 +Unfortunately,​ domain won't be unblocked, because Google bans these domains for phishing.
 +
 +The fastest and easiest option is to abandon the current domain name and register a new one.
 +In case if LUCY administration domain got blacklisted,​ please do the following:
 +  - Open Chrome ​
 +  - Go to Settings > Privacy. ​
 +  - Toggle off Chrome'​s Safe Browsing mode.
 +
 +After the actions above, the Deceptive Site message won't appear in your browser and the LUCY administration panel is available again.
 +
 +You can check if your domain got blacklisted by Google via the link below:
 +https://​transparencyreport.google.com/​safe-browsing/​search
  
 ===== Whitelisting in different products ===== ===== Whitelisting in different products =====
  
 **GSuite/​Google Apps** **GSuite/​Google Apps**
-  * This is the recommend setting if you do not have a cloud-based spam filter in front of GSuite. + 
-  * Login to https://​admin.google.com and select Apps. +Please review [[gsuite_whitelisting|this]] article.
-  * Select GSuite. +
-  * Select Gmail. +
-  * Select Advanced Settings. +
-  * In the Organizations section, highlight your Domain (Not an OU). Note: GSuite does not allow whitelisting by IP Address for individual OUs, only the entire domain. +
-  * In the Email whitelist section, enter the LUCY IP address +
-  * Scroll to the bottom and click Save. The setting may take up to an hour to propagate to all users.+
  
  
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   * Click Save    * Click Save 
   * If emails with certain attachements get blocked, setup a safe attachement policy: https://​support.office.com/​en-us/​article/​set-up-office-365-atp-safe-attachments-policies-078eb946-819a-4e13-8673-fe0c0ad3a775   * If emails with certain attachements get blocked, setup a safe attachement policy: https://​support.office.com/​en-us/​article/​set-up-office-365-atp-safe-attachments-policies-078eb946-819a-4e13-8673-fe0c0ad3a775
 +
 +**O365 Advanced Threat Protection** ​
 +  * Go to https://​protection.office.com and sign in with your work or school account.
 +  * In the left navigation, under Threat management > Policy > Safe Links.
 +  * In the Policies that apply to specific recipients section, choose New (the New button resembles a plus sign ( +)) to create a new policy. (Alternatively,​ you can edit an existing policy.)
 +  * Choose New to add a Safe Links policy for specific email recipients
 +  * Specify a name and description for your policy.
 +  * In the Do not rewrite the following URLs section, select the Enter a valid URL box, and then type a URL, and then choose the plus sign (+).
 +  * In the Applied To section, choose The recipient is a member of, and then choose the group(s) you want to include in your policy. Choose Add, and then choose OK.
 +  * When you are finished adding URLs, in the lower right corner of the screen, choose Save.
  
  
avoid_spam_issues.1528372105.txt.gz · Last modified: 2019/07/25 12:50 (external edit)