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avoid_spam_issues [2019/07/29 17:25]
lucy *
avoid_spam_issues [2020/04/03 13:21] (current)
lucy ["Deceptive site ahead". What can I do?]
Line 176: Line 176:
  
 In case you rent a VPS through LUCY Security, we kindly ask you first to contact the the blacklist site and request a de-listing. If you cannot get delisted in a reasonable time, please get in contact with us and we can request an IP address change. In case you rent a VPS through LUCY Security, we kindly ask you first to contact the the blacklist site and request a de-listing. If you cannot get delisted in a reasonable time, please get in contact with us and we can request an IP address change.
 +
 +===== "​Deceptive site ahead"​. What can I do? =====
 +{{ :​deceptive_site.png?​600 |}}
 +
 +If you are seeing a message like this, it means that the domain name was blacklisted by Google.
 +Unfortunately,​ domain won't be unblocked, because Google bans these domains for phishing.
 +
 +The fastest and easiest option is to abandon the current domain name and register a new one.
 +In case if LUCY administration domain got blacklisted,​ please do the following:
 +  - Open Chrome ​
 +  - Go to Settings > Privacy. ​
 +  - Toggle off Chrome'​s Safe Browsing mode.
 +
 +After the actions above, the Deceptive Site message won't appear in your browser and the LUCY administration panel is available again.
 +
 +You can check if your domain got blacklisted by Google via the link below:
 +https://​transparencyreport.google.com/​safe-browsing/​search
  
 ===== Whitelisting in different products ===== ===== Whitelisting in different products =====
  
 **GSuite/​Google Apps** **GSuite/​Google Apps**
-  * This is the recommend setting if you do not have a cloud-based spam filter in front of GSuite. + 
-  * Login to https://​admin.google.com and select Apps. +Please review [[gsuite_whitelisting|this]] article.
-  * Select GSuite. +
-  * Select Gmail. +
-  * Select Advanced Settings. +
-  * In the Organizations section, highlight your Domain (Not an OU). Note: GSuite does not allow whitelisting by IP Address for individual OUs, only the entire domain. +
-  * In the Email whitelist section, enter the LUCY IP address +
-  * Scroll to the bottom and click Save. The setting may take up to an hour to propagate to all users.+
  
  
avoid_spam_issues.1564413929.txt.gz · Last modified: 2019/07/29 17:25 by lucy