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awareness_e-learning_settings [2018/11/15 08:16] – [DELIVERY OPTION 1: Send the awareness page via mail.] lucyawareness_e-learning_settings [2022/03/11 08:08] (current) – [Delivery of e-learning (awareness) content to users] lucysecurity
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   * Module quiz questions test learner comprehension.   * Module quiz questions test learner comprehension.
   * Completion reports allow you to track completion for compliance reporting purposes.   * Completion reports allow you to track completion for compliance reporting purposes.
 +
 +Please note, that most of the awareness trainings use cookies to show progress.
 +Visual representation of the page might be consistent with the previous answers unless the browser's cache & cookies are being cleared before opening the training page.
 +
 \\ \\
  
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 Lucy comes with different awareness templates. The templates can be found in Settings (/admin/settings/awareness-templates). Lucy comes with different awareness templates. The templates can be found in Settings (/admin/settings/awareness-templates).
  
-{{ 54.jpg?direct&600 }}+{{ 54-2019.png?direct&600 }}
  
 The template list is continuously growing. If there is a topic missing, please get in touch with us and we will create this within a short time frame.  The template list is continuously growing. If there is a topic missing, please get in touch with us and we will create this within a short time frame. 
 +
 +==== Rich Media Awareness Training ====
 +
 +Integrate rich media (video, audio, or other elements that encourage viewers to interact and engage with the content) in your awareness training. Use the existing educational videos, adapt them, or add your own rich media:
 +
 +{{ rich-media-training-970x1024.png?600 }}
 +
  
 ===== Templates filtering/views ===== ===== Templates filtering/views =====
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 You can also create your own templates. You may use the following variables in the templates:  You can also create your own templates. You may use the following variables in the templates: 
  
-  * %name% — Recipient'name (if applicable) +  * **%name%** — recipient full name (if applicable) 
-  * %email% — Recipient'email address (if applicable) +  * **%firstname%** — recipient first name (if applicable) 
-  * %client% — Client'name +  * **%lastname%** — recipient last name (if applicable) 
-  * %started% — Date when the related campaign has been started. +  * **%email%** — recipient email address (if applicable) 
-  * %stopped% — Date when the related campaign has been stopped.+  * **%client%** — client name 
 +  * **%gender("MALE ADDRESSING", "FEMALE ADDRESSING", "NO GENDER")%** — recipient gender 
 +  * **%started%** — date when the related campaign has been started 
 +  * **%stopped%** — date when the related campaign has been stopped 
 + 
 +Please note, that these variables are not available in CSS and Javascript files. 
 \\ \\
 ===== Customizing eLearning videos ===== ===== Customizing eLearning videos =====
  
-LUCY comes with a short minutes eLearning video (here an example of English version: https://www.youtube.com/watch?v=2z9mPh5QYWI), that can be embedded within any page in LUCY. This video can be fully tailored to your needs and have your own branding. See [[create_a_custom_e-learning_video|this chapter]] for more details.+LUCY comes with a short minutes eLearning video (here an example of an English version: https://www.youtube.com/watch?v=2z9mPh5QYWI), that can be embedded within any page in LUCY. This video can be fully tailored to your needs and have your own branding. See [[create_a_custom_e-learning_video|this chapter]] for more details.
 \\ \\
  
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 LUCY comes with a large selection of fully customizable interactive, mixed awareness sites: LUCY comes with a large selection of fully customizable interactive, mixed awareness sites:
  
-  - Mixed Interactive Quiz (phishing email detection quiz): this template contains multiple customizable sections (Info, Tips, Quiz, Video). The QUIZ contains mainly phishing mails. You have a separate language dropdown menu option within the page (can be disabled) in case you cannot determine in advance what language the user might speak. Other customization options are defined as well in this tutorial. +  - Mixed Interactive Quiz (phishing email detection quiz): this template contains multiple customizable sections (Info, Tips, Quiz, Video). The QUIZ contains mainly phishing emails. You have a separate language dropdown menu option within the page (can be disabled) in case you cannot determine in advance what language the user might speak. Other customization options are defined as well in this tutorial. 
-  - Lucy Interactive Awareness (phishing web site detection quiz): this template is contains an interactive phishing QUIZ. The QUIZ contains mainly phishing websites and asks the user to spot them.+  - Lucy Interactive Awareness (phishing website detection quiz): this template contains an interactive phishing QUIZ. The QUIZ contains mainly phishing websites and asks the user to spot them.
   - etc.   - etc.
  
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 ===== Interactive eLearning template creation in LUCY ===== ===== Interactive eLearning template creation in LUCY =====
  
-Awareness template can also be dynamic. Lucy is able to track answers and time users spent on each answer. Answer information can be viewed later on the [[monitor_a_campaign_statistics|Awareness Statistics page]] in your campaign. In order to integrate Lucy interactive tracking please check out [[create_an_interactive_e-learning_template|this chapter]].+The awareness template can also be dynamic. Lucy is able to track answers and the time users spent on each answer. Answer information can be viewed later on the [[monitor_a_campaign_statistics|Awareness Statistics page]] in your campaign. In order to integrate Lucy interactive tracking please check out [[create_an_interactive_e-learning_template|this chapter]].
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 ===== Using Domains for your awareness content ===== ===== Using Domains for your awareness content =====
  
-By default LUCY will use the IP address of your server to host the eLearning content. But you can replace that with any domain name. +By defaultLUCY will use the IP address of your server to host the eLearning content. But you can replace that with any domain name. 
  
 {{ awarness_domains.png?600 }} {{ awarness_domains.png?600 }}
  
-You can either use a FQDN like www.myteaching.com or just a domain name like myteaching.com. In both cases you must make sure that the domain name is pointing to LUCY's IP address. This is done automatically if you [[domain_configuration|register the domain within LUCY]]. If you registered the domain using a third party provider you need to adjust the settings there. +You can either use a FQDN like www.myteaching.com or just a domain name like myteaching.com. In both casesyou must make sure that the domain name is pointing to LUCY's IP address. This is done automatically if you [[domain_configuration|register the domain within LUCY]]. If you registered the domain using a third-party provider you need to adjust the settings there.
  
  
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 ** a) Send the dynamic eLearning link via mail:** ** a) Send the dynamic eLearning link via mail:**
-  * Use the build in mail Server (postfix). Disadvantage: users might not trust the mail sender. E-Learning tracking is possible.+  * Use the build-in mail Server (postfix). Disadvantage: users might not trust the mail sender. E-Learning tracking is possible.
   * Use the companies mail server (relay). Details [[mail_delivery_methods_in_lucy|here]]. E-Learning tracking is possible.   * Use the companies mail server (relay). Details [[mail_delivery_methods_in_lucy|here]]. E-Learning tracking is possible.
  
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 ** c) Enroll the eLearning in combination with a phishing simulation:**  ** c) Enroll the eLearning in combination with a phishing simulation:** 
  
-  * **eMail:** If you want to send out the eLearning mail in association with a successful phishing campaign, you need to activate the checkbox "send Link to Awareness website automatically" within [[create_your_first_phishing_campaign|scenario settings]]. This requires that LUCY has triggered a successful attack. Details how to register successful attacks can be found [[success_actions|here]].\\+  * **eMail:** If you want to send out the eLearning mail-in association with a successful phishing campaign, you need to activate the checkbox "send Link to Awareness website automatically" within [[create_your_first_phishing_campaign|scenario settings]]. This requires that LUCY has triggered a successful attack. Details on how to register successful attacks can be found [[success_actions|here]].\\
  
   * **Redirection:** [[redirecting_users|Redirect]] the user directly to the awareness page without involving a mail. This is done by using the %link-awareness% variable within the landing page or the redirect input field.   * **Redirection:** [[redirecting_users|Redirect]] the user directly to the awareness page without involving a mail. This is done by using the %link-awareness% variable within the landing page or the redirect input field.
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 ** d) Start an eLearning campaign [[create_an_awareness_only_campaign_no_phishing|without starting a phishing simulation]].** ** d) Start an eLearning campaign [[create_an_awareness_only_campaign_no_phishing|without starting a phishing simulation]].**
 +
 +**e) Distribution of the training via End-user portal:**
 +
 +  * With the first training email sent out, the user will receive a text attachment (in case the end-user training portal is enabled) that contains the link to the training portal and a password.
 +
 +  * Using **Direct Login** to the end-user portal without sending emails to the recipients. In this case the endusers need to be imported via Azure/LDAP channels to the LUCY instance before the start of the campaign.
  
 \\ \\
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 ==== DELIVERY OPTION 1: Send the awareness page via mail (conditional awareness) ==== ==== DELIVERY OPTION 1: Send the awareness page via mail (conditional awareness) ====
  
-1a) First enable the automatic sending option. Once you select this option, you will see two menu's appearing which are optional:+1a) First enable the automatic sending option. Once you select this option, you will see two menu's appearing which is optional:
  
 {{ conditional_awareness.png?600 }} {{ conditional_awareness.png?600 }}
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 **Send Awareness By Click Rate (1)**: You can specify, the required historical [[success_actions|click rate]] to roll out the awareness. Example: If you specify 50 %, the user will only get an awareness email, if he clicked at least on half of the links sent to him in a phishing simulation. **Send Awareness By Click Rate (1)**: You can specify, the required historical [[success_actions|click rate]] to roll out the awareness. Example: If you specify 50 %, the user will only get an awareness email, if he clicked at least on half of the links sent to him in a phishing simulation.
  
-**Send Awareness By Success Rate (2)**: The success rate works same as the click rate, only that a different [[success_actions|success action]] is used to initiate the E-learning.+**Send Awareness By Success Rate (2)**: The success rate works the same as the click rate, only that a different [[success_actions|success action]] is used to initiate the E-learning.
  
 1b) Then select the Awareness website in the template which you would like to send to your users. 1b) Then select the Awareness website in the template which you would like to send to your users.
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 Please activate the website ("website enabled") by selecting the according checkbox.  Please activate the website ("website enabled") by selecting the according checkbox. 
  
-**Please note**: you will first need to define the [[success_actions|success action]], so LUCY knows what a successful attack is and hwen it should send the eLearning content.+**Please note**: you will first need to define the [[success_actions|success action]], so LUCY knows what a successful attack is and when it should send the eLearning content.
 \\ \\
  
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 {{ awreness_message.png?600 }} {{ awreness_message.png?600 }}
  
-Please note: you can also use the static link displayed under the awareness website configuration. But if you use a static link you loose the ability to track the users.+Please note: you can also use the static link displayed under the awareness website configuration. But if you use a static link you lose the ability to track the users.
  
  
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 {{ r_a1.png?600 }} {{ r_a1.png?600 }}
  
-This will create a small JavaScript within your landing page. By default the user will get redirected within 5 seconds to the awareness page. You can change that value according to your needs:+This will create a small JavaScript within your landing page. By defaultthe user will get redirected within 5 seconds to the awareness page. You can change that value according to your needs:
  
 {{ r_a2.png?600 }} {{ r_a2.png?600 }}
  
-**Note:** In a campaign where you use two pages (e.g. page 1 is a login page, and page 2 is the authenticated page), you should insert the redirect script on page two. Otherwise the user will get redirected before he is able to login.+**Note:** In a campaign where you use two pages (e.g. page 1 is a login page, and page 2 is the authenticated page), you should insert the redirect script on page two. Otherwisethe user will get redirected before he is able to login.
  
 **Step 2:** Insert the awareness variable within the landing page template input field: **Step 2:** Insert the awareness variable within the landing page template input field:
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-Now go to the website menu (1) and configure the IP or domain name (2) that you want to use for your eLearning site (make sure the IP or domain points to LUCY!). Next save the settings. Now you should see the link (3) to your eLearning site with the according IP or domain. You can copy that link and paste it into your company's mail.+Now go to the website menu (1) and configure the IP or domain name (2) that you want to use for your eLearning site (make sure the IP or domain points to LUCY!). Nextsave the settings. Now you should see the link (3) to your eLearning site with the according IP or domain. You can copy that link and paste it into your company's mail.
  
 {{ website_enabled2.png?600 }} {{ website_enabled2.png?600 }}
  
-Please note that you will loose the ability to track the individual eLearning statistics when you use the same static link for every user. If you want to track the eLearning, you need to use LUCY's to deliver the mail with the awareness content.+Please note that you will lose the ability to track the individual eLearning statistics when you use the same static link for every user. If you want to track the eLearning, you need to use LUCY's to deliver the mail with the awareness content.
  
  
  
-==== Publish the elearning without sending a link via email ==== +==== Publish the e-learning without sending a link via email ====
- +
  
-Within the elarning settings website menu page (1) you can configure the IP or domain name (2) that you want to use for your eLearning site (make sure the IP or domain points to LUCY!)Next save the settings. Now you should see the link (3) to your eLearning site with the according IP or domainYou can copy that link and place it on your intranet site:+Awareness scenarios can be configured not to send emails at all. In that case, awareness will be delivered to the recipient via a global linkProceed to awareness scenario Base Settings and select the **Do not send emails** checkbox.
  
-{{ website_enabled2.png?600 }}+{{ do_not_send emails.png?600 }}
  
-Please note that you will loose the ability to track the individual eLearning statistics when you use the same static link for every user. If you want to track the eLearning, you need to use LUCY's to deliver the mail with the awareness content.+Within the learning settings website menu page (1) you can configure the IP or domain name (2) that you want to use for your eLearning site (make sure the IP or domain points to LUCY!). Next, save the settings. Now you should see the link (3) to your eLearning site with the accordant IP or domain. You can copy that link and place it on your intranet site: 
 + 
 +{{ global_link_awareness.png?600 }} 
 + 
 +Please note that you will lose the ability to track the individual eLearning statistics when you use the same static link for every user. If you want to track the eLearning, you need to use LUCY's to deliver the mail with the awareness content
 + 
 + 
 +===== End User Awareness Portal  ===== 
 + 
 +Lucy offers the possibility for each recipient to create an individual login page where the user can see his training content. More info [[end_user_e-learning_portal|here]].
  
  
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 Starting with LUCY 3.3 the recipient will be able to re-schedule an awareness training. In order to allow re-scheduling, you need to enable the checkbox in the awareness template section: Starting with LUCY 3.3 the recipient will be able to re-schedule an awareness training. In order to allow re-scheduling, you need to enable the checkbox in the awareness template section:
  
-{{ re-scheduling.png?600 }}+{{ ::re-scheduling.png?600 |}}
  
 Once this option is enabled, the user will see in his browser a little popup that allows him to re-schedule the training for a specific date (the mail will be re-send again): Once this option is enabled, the user will see in his browser a little popup that allows him to re-schedule the training for a specific date (the mail will be re-send again):
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 {{ re-scheduling_lucy.png?600 }} {{ re-scheduling_lucy.png?600 }}
  
- 
-===== End User Awareness Portal  ===== 
- 
-Lucy offers the possibility for each recipient to create an individual login page where the user can see his training content. More info [[end_user_e-learning_portal|here]]. 
  
  
 ===== SCORM export  ===== ===== SCORM export  =====
  
-All e-learning templates can now be exported using the SCORM format, allowing you to use the LUCY content in your own LMS. SCORM (Sharable Content Object Reference Model) is the most commonly used content standard in eLearning. Since it was released 16 years ago, the SCORM specification has worked to standardize learning content between the industry’s many developers and vendors. +All e-learning templates can now be exported using the SCORM 2004 format, allowing you to use the LUCY content in your own LMS. SCORM (Sharable Content Object Reference Model) is the most commonly used content standard in eLearning. Since it was released 18 years ago, the SCORM specification has worked to standardize learning content between the industry’s many developers and vendors. 
  
 When you click on the learning template you will see a button called "Export to SCORM". This allows you within the general template section or within the actual campaign, to export your awareness template. The SCORM export then can be downloaded as a ZIP file from the export section. When you click on the learning template you will see a button called "Export to SCORM". This allows you within the general template section or within the actual campaign, to export your awareness template. The SCORM export then can be downloaded as a ZIP file from the export section.
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 ===== 508 Compliance ===== ===== 508 Compliance =====
  
-Section 508 of the Workforce Rehabilitation Act is a law that requires federal agencies and their contractors to make their electronic and information technology accessible to those with disabilities. It outlines the minimum acceptable standards, such as “the use of text labels or descriptors for graphics and certain format elements.” This section also addresses the usability of multimedia presentations, image maps, style sheets, scripting languages, applets and plug-ins and electronic forms. The purpose of Section 508 is to eliminate barriers in information technology, to make available new opportunities for people with disabilities and to encourage development of technologies that will help achieve these goals. For this reason, LUCY follows various standards in the creation of its content:+Section 508 of the Workforce Rehabilitation Act is a law that requires federal agencies and their contractors to make their electronic and information technology accessible to those with disabilities. It outlines the minimum acceptable standards, such as “the use of text labels or descriptors for graphics and certain format elements.” This section also addresses the usability of multimedia presentations, image maps, style sheets, scripting languages, applets and plug-ins and electronic forms. The purpose of Section 508 is to eliminate barriers in information technology, to make available new opportunities for people with disabilitiesand to encourage the development of technologies that will help achieve these goals. For this reason, LUCY follows various standards in the creation of its content:
  
   * Anything not “Initially Visible” when the page loads will not be read by a screen reader.   * Anything not “Initially Visible” when the page loads will not be read by a screen reader.
awareness_e-learning_settings.1542266201.txt.gz · Last modified: 2019/07/25 12:51 (external edit)