User Tools

Site Tools


backup_restore_your_campaign

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revision
Previous revision
Next revisionBoth sides next revision
backup_restore_your_campaign [2018/01/22 22:40] – [Create a campaign template based on a previous campaign] lucybackup_restore_your_campaign [2019/05/16 19:14] lucy
Line 7: Line 7:
 ===== Downloading a backup ===== ===== Downloading a backup =====
  
-You can download the according backing by clicking on the backup date:+You can download the according to backing by clicking on the backup date:
  
 {{ back_upn2.png?600 }} {{ back_upn2.png?600 }}
Line 14: Line 14:
 ===== Backup a mail or web template ===== ===== Backup a mail or web template =====
  
-All Templates (Email, Web, Scenario & e-learning) can saved or restored using the Backup/Restore function with the corresponding Menu item. +All Templates (Email, Web, Scenario & e-learning) can be saved or restored using the Backup/Restore function with the corresponding Menu item. 
  
 Example: Backup & Restore Scenario Templates Example: Backup & Restore Scenario Templates
Line 49: Line 49:
 ===== Create a new campaign based on a previous campaign template ===== ===== Create a new campaign based on a previous campaign template =====
  
-LUCY > 4.0 allows an administrator to create a template based on a previous campaign. The template consists of all settings including all associated scenario and awareness templates. You can create a new template by clicking "save as template" in the campaign summary page:+Create a new campaign based on a previous campaign template: LUCY now allows an administrator to create a template based on a previous campaign. The template consists of all settings including all associated scenario and awareness templates. You can then start a new campaign, using this campaign template 
 + 
 +You can create a new template by clicking "save as template" in the campaign summary page:
  
 {{ campaign_template.png?600 }} {{ campaign_template.png?600 }}
Line 57: Line 59:
 {{ campaign_template3.png?600 }} {{ campaign_template3.png?600 }}
  
-If you start a new campaign, you can then select one of your previously saved campaign templates. Please select "Start with Default Campaign Template" to get in the according menu:+If you start a new campaign, you can then select one of your previously saved campaign templates. Please select "Start with Default Campaign Template" to get in the required menu:
  
 {{ campaign_template4.png?600 }} {{ campaign_template4.png?600 }}
Line 65: Line 67:
 ==== KNOWN ISSUES ==== ==== KNOWN ISSUES ====
  
-Certain data is cross referenced (e.g. recipient group name). So if you delete that group or copy that backup to a fresh LUCY install, make sure the exact same group name exists. Other data (e.g. your custom landing page, etc. is fully backed up in the ZIP file). The Backup/Restore only works without issues using the same version. You cannot restore campaign data from a lower version into a LUCY with a higher version. Therefore, you need to make sure that you first [[updating_lucy|Update LUCY]] to the latest version before backing up your campaign data.+Certain data is cross-referenced (e.g. recipient group name). So if you delete that group or copy that backup to a fresh LUCY install, make sure the exact same group name exists. Other data (e.g. your custom landing page, etc. is fully backed up in the ZIP file). The Backup/Restore only works without issues using the same version. You cannot restore campaign data from a lower version into a LUCY with a higher version. Therefore, you need to make sure that you first [[updating_lucy|Update LUCY]] to the latest version before backing up your campaign data.
  
backup_restore_your_campaign.txt · Last modified: 2019/11/22 10:14 by lucy