Differences

This shows you the differences between two versions of the page.

--- backup_restore_your_campaign [2018/01/22 22:42] – lucy
+++ backup_restore_your_campaign [2019/11/21 08:00] – [Create a new campaign based on a previous campaign template] lucy
@@ Line 7: / Line 7: @@
 ===== Downloading a backup =====
-You can download the according backing by clicking on the backup date:
+You can download the according to backing by clicking on the backup date:
 {{ back_upn2.png?600 }}
@@ Line 14: / Line 14: @@
 ===== Backup a mail or web template =====
-All Templates (Email, Web, Scenario & e-learning) can saved or restored using the Backup/Restore function with the corresponding Menu item.
+All Templates (Email, Web, Scenario & e-learning) can be saved or restored using the Backup/Restore function with the corresponding Menu item.
 Example: Backup & Restore Scenario Templates
@@ Line 20: / Line 20: @@
 {{ 93.jpg?600 }}
-**Note**: please make sure that if you restore a template, that you don't change the naming convention of the archive nor extract any file before restoring it. A backup archive has a syntax like: "2017-09-07-awareness-templates.zip". That exact file should be shared between Lucy instances.
+**Note**: please make sure that if you restore a template, that you don't change the naming convention of the archive nor extract any file before restoring it. A backup archive has a syntax like: "2019-09-07-awareness-templates.zip". That exact file should be shared between Lucy instances.
@@ Line 29: / Line 29: @@
 Example: Backup & Restore Campaigns
-{{ 94.jpg?600 }}
+{{ 94-1.png?600 }}
 During a Campaign Backup the Following Data Is Saved:
@@ Line 44: / Line 44: @@
 LUCY > 3.0 allows you to quickly copy a campaign using the copy button. To copy a campaign first select the checkbox of the campaign(s) that you want to copy and then click "copy". LUCY will create a 1:1 copy of your complete campaign and add a number next to the campaign name:
-{{ copycampaign.png?600 }}
+{{ copycampaign-1.png?600 }}
@@ Line 57: / Line 57: @@
 You find the campaign template on the campaign template settings page:
-{{ campaign_template3.png?600 }}
+{{ campaign_template3-1.png?600 }}
-If you start a new campaign, you can then select one of your previously saved campaign templates. Please select "Start with Default Campaign Template" to get in the according menu:
+If you start a new campaign, you can then select one of your previously saved campaign templates. Please select "Start with Default Campaign Template" to get in the required menu:
 {{ campaign_template4.png?600 }}
@@ Line 67: / Line 67: @@
 ==== KNOWN ISSUES ====
-Certain data is cross referenced (e.g. recipient group name). So if you delete that group or copy that backup to a fresh LUCY install, make sure the exact same group name exists. Other data (e.g. your custom landing page, etc. is fully backed up in the ZIP file). The Backup/Restore only works without issues using the same version. You cannot restore campaign data from a lower version into a LUCY with a higher version. Therefore, you need to make sure that you first [[updating_lucy|Update LUCY]] to the latest version before backing up your campaign data.
+Certain data is cross-referenced (e.g. recipient group name). So if you delete that group or copy that backup to a fresh LUCY install, make sure the exact same group name exists. Other data (e.g. your custom landing page, etc. is fully backed up in the ZIP file). The Backup/Restore only works without issues using the same version. You cannot restore campaign data from a lower version into a LUCY with a higher version. Therefore, you need to make sure that you first [[updating_lucy|Update LUCY]] to the latest version before backing up your campaign data.