User Tools

Site Tools


backup_restore_your_campaign

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revision
Previous revision
backup_restore_your_campaign [2018/01/22 22:42] lucybackup_restore_your_campaign [2019/11/22 10:14] (current) – [Backup a mail or web template] lucy
Line 7: Line 7:
 ===== Downloading a backup ===== ===== Downloading a backup =====
  
-You can download the according backing by clicking on the backup date:+You can download the according to backing by clicking on the backup date:
  
 {{ back_upn2.png?600 }} {{ back_upn2.png?600 }}
Line 14: Line 14:
 ===== Backup a mail or web template ===== ===== Backup a mail or web template =====
  
-All Templates (Email, Web, Scenario & e-learning) can saved or restored using the Backup/Restore function with the corresponding Menu item. +All Templates (Email, Web, Scenario & e-learning) can be saved or restored using the Backup/Restore function with the corresponding Menu item. 
  
 Example: Backup & Restore Scenario Templates Example: Backup & Restore Scenario Templates
  
-{{ 93.jpg?600 }}+{{ 93-1.png?600 }}
  
-**Note**: please make sure that if you restore a template, that you don't change the naming convention of the archive nor extract any file before restoring it. A backup archive has a syntax like: "2017-09-07-awareness-templates.zip". That exact file should be shared between Lucy instances.+**Note**: please make sure that if you restore a template, that you don't change the naming convention of the archive nor extract any file before restoring it. A backup archive has a syntax like: "2019-09-07-awareness-templates.zip". That exact file should be shared between Lucy instances.
  
  
Line 29: Line 29:
 Example: Backup & Restore Campaigns Example: Backup & Restore Campaigns
  
-{{ 94.jpg?600 }}+{{ 94-1.png?600 }}
  
 During a Campaign Backup the Following Data Is Saved: During a Campaign Backup the Following Data Is Saved:
Line 44: Line 44:
 LUCY > 3.0 allows you to quickly copy a campaign using the copy button. To copy a campaign first select the checkbox of the campaign(s) that you want to copy and then click "copy". LUCY will create a 1:1 copy of your complete campaign and add a number next to the campaign name: LUCY > 3.0 allows you to quickly copy a campaign using the copy button. To copy a campaign first select the checkbox of the campaign(s) that you want to copy and then click "copy". LUCY will create a 1:1 copy of your complete campaign and add a number next to the campaign name:
  
-{{ copycampaign.png?600 }}+{{ copycampaign-1.png?600 }}
  
  
Line 57: Line 57:
 You find the campaign template on the campaign template settings page: You find the campaign template on the campaign template settings page:
  
-{{ campaign_template3.png?600 }}+{{ campaign_template3-1.png?600 }}
  
-If you start a new campaign, you can then select one of your previously saved campaign templates. Please select "Start with Default Campaign Template" to get in the according menu:+If you start a new campaign, you can then select one of your previously saved campaign templates. Please select "Start with Default Campaign Template" to get in the required menu:
  
 {{ campaign_template4.png?600 }} {{ campaign_template4.png?600 }}
Line 67: Line 67:
 ==== KNOWN ISSUES ==== ==== KNOWN ISSUES ====
  
-Certain data is cross referenced (e.g. recipient group name). So if you delete that group or copy that backup to a fresh LUCY install, make sure the exact same group name exists. Other data (e.g. your custom landing page, etc. is fully backed up in the ZIP file). The Backup/Restore only works without issues using the same version. You cannot restore campaign data from a lower version into a LUCY with a higher version. Therefore, you need to make sure that you first [[updating_lucy|Update LUCY]] to the latest version before backing up your campaign data.+Certain data is cross-referenced (e.g. recipient group name). So if you delete that group or copy that backup to a fresh LUCY install, make sure the exact same group name exists. Other data (e.g. your custom landing page, etc. is fully backed up in the ZIP file). The Backup/Restore only works without issues using the same version. You cannot restore campaign data from a lower version into a LUCY with a higher version. Therefore, you need to make sure that you first [[updating_lucy|Update LUCY]] to the latest version before backing up your campaign data.
  
backup_restore_your_campaign.1516657334.txt.gz · Last modified: 2019/07/25 12:51 (external edit)