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backup_restore_your_campaign [2018/01/22 22:42]
lucy
backup_restore_your_campaign [2019/07/25 12:49] (current)
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 ===== Downloading a backup ===== ===== Downloading a backup =====
  
-You can download the according backing by clicking on the backup date:+You can download the according ​to backing by clicking on the backup date:
  
 {{ back_upn2.png?​600 }} {{ back_upn2.png?​600 }}
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 ===== Backup a mail or web template ===== ===== Backup a mail or web template =====
  
-All Templates (Email, Web, Scenario & e-learning) can saved or restored using the Backup/​Restore function with the corresponding Menu item. +All Templates (Email, Web, Scenario & e-learning) can be saved or restored using the Backup/​Restore function with the corresponding Menu item. 
  
 Example: Backup & Restore Scenario Templates Example: Backup & Restore Scenario Templates
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 {{ campaign_template3.png?​600 }} {{ campaign_template3.png?​600 }}
  
-If you start a new campaign, you can then select one of your previously saved campaign templates. Please select "Start with Default Campaign Template"​ to get in the according ​menu:+If you start a new campaign, you can then select one of your previously saved campaign templates. Please select "Start with Default Campaign Template"​ to get in the required ​menu:
  
 {{ campaign_template4.png?​600 }} {{ campaign_template4.png?​600 }}
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 ==== KNOWN ISSUES ==== ==== KNOWN ISSUES ====
  
-Certain data is cross referenced (e.g. recipient group name). So if you delete that group or copy that backup to a fresh LUCY install, make sure the exact same group name exists. Other data (e.g. your custom landing page, etc. is fully backed up in the ZIP file). The Backup/​Restore only works without issues using the same version. You cannot restore campaign data from a lower version into a LUCY with a higher version. Therefore, you need to make sure that you first [[updating_lucy|Update LUCY]] to the latest version before backing up your campaign data.+Certain data is cross-referenced (e.g. recipient group name). So if you delete that group or copy that backup to a fresh LUCY install, make sure the exact same group name exists. Other data (e.g. your custom landing page, etc. is fully backed up in the ZIP file). The Backup/​Restore only works without issues using the same version. You cannot restore campaign data from a lower version into a LUCY with a higher version. Therefore, you need to make sure that you first [[updating_lucy|Update LUCY]] to the latest version before backing up your campaign data.
  
backup_restore_your_campaign.1516657334.txt.gz ยท Last modified: 2019/07/25 12:51 (external edit)