LUCY

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===== Where can I create my phishing reports? =====

Within each campaign you will find a button that allows you to create a PDF, HTML, Word (docx) or raw CSV report based on a predefined template.

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Once the report is created (please be patient - the report creation may take a few minutes) the status indicates that it is available for download (just click on the date/time to start the download):

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Below is an output of a LUCY sample report using the .docx template (please note that the recipient details are not included; this is a different template):

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===== Where can I find my report templates? =====

LUCY comes with one predefined report template called "Phishing Report Template". You find it under "Settings/Templates/Report-Templates".

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===== How can I edit my report templates? =====

You may either edit the existing template or create a new one. The template contains sections which can be freely edited. These sections can be used later in PDF, HTML or Word reports which are generated within a campaign.

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You may add your own sections and also customize the title name and logo.

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===== What variables can be used for the report? =====

Lucy comes with a constantly growing list of variables which are placeholders for specific statistics or graphics. You find the variables within the variable list in LUCY:

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Those placeholders can be inserted in the content of any report chapter:

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When you create the report within a campaign those variables will be populated with your specific campaign statistics (similar to the graphics you already know from the dashboard). Those variables are:

  - %report.createdate%	Create Date Of Report
  - %report.author%	Author Of Report
  - %startdate%	Start Date & Time Of Campaign
  - %finishdate%	Finish Date & Time Of Campaign
  - %creator%	User Who Created The Campaign
  - %file.formats%	File Based Attacks: Name Of File Formats Used In Campaign Scenarios
  - %scenarios.number%	Number Of Scenarios Used In Campaign
  - %scenarios.names%	Names Of Scenarios Used In Campaign
  - %scenarios.types%	Types Of Scenarios Used In Campaign
  - %client%	Client Name
  - %opened%	Percentage Of Opened Mail
  - %opened.count%	Number Of Emails Opened
  - %clicked%	Percentage Clicked On Link
  - %clicked.count%	Number Of Emails Clicked
  - %sent.count%	Number Of Emails Sent
  - %reported%	Percentage Of Users Reported
  - %success%	Percentage Of Emails Submitted Data
  - %success.count%	Number of Emails Submitted Data
  - %domains%	Domain(s) Used In Scenario Settings
  - %timezone%	Timezone Setting Of LUCY
  - %recipients.groups%	Recipient Group Names In Campaign
  - %awareness.names%	Name Of Awareness Template Used
  - %awareness.sent%	Number Of Awareness Emails Sent
  - %awareness.opened%	Number Of Awareness Emails Opened
  - %awareness.incomplete%	Number Of Users With Incomplete Training
  - %awareness.completed%	Number Of Users Who Completed Training
  - %questions.number%	Number Of Questions In Quiz
  - %data.number%	Absolute Number & Relative Number Of Collected Data From Users
  - %out.of.office%	Percentage 'Out Of Office' Responses
  - %bounced%	Percentage Bounced Messages
  - %responded%	Percentage Responded Recipients
  - %recipient.count%	Number of recipients
  - %incident.count.campaign%	Number of incident reports in campaign
  - %incident.count.campaignrelated%	Number of all campaign-related reports in total
  - %incident.count.notcampaignrelated%	Number of all reports not related to campaigns
  - %incident.count.total%	Number of incident reports total
  - %logo%	Logo
  - %table.contents%	Table Of Contents
  - %system.info%	System Information
  - %file.settings%	File Based Attacks: Settings Table
  - %scenarios.settings%	Scenarios Settings
  - %scenarios.filebased.settings%	Filebased Scenarios Settings
  - %message.settings%	Message Template Settings
  - %schedulers%	Scheduler Settings
  - %awareness.settings%	Awareness Website Settings
  - %data%	Reports the file attack output & forms POST data
  - %additional.fields%	List Of Available Recipient Fields
  - %victim.table%	Detailed Victim Results
  - %victim.table.opened%	The list of victims who opened the email
  - %victim.emails%	Table of recipient email addresses
  - %victim.table.osbrowsers%	Browser and OS stats table
  - %victim.table.trainingstats%	Table With Columns: "Email", "Trained", "Trained At", "Answers Count", "Correct Answers", "% Of Correct Answers"
  - %victim.table.successclickrate%	Table Columns: "Email", "Succeeded", "Succeeded At", "Success Rate", "Click Rate"
  - %victim.table.mailstats%	Table Columns: "Email", "Email Opened", "Mail Submitted At", "Clicked", "Clicked At"
  - %quiz%	Quiz Questions
  - %analyse.stats%	Analyse Statistics
  - %benchmark.stats%	Benchmark Statistics
  - %compare.stats%	Campaign Comparison Statistics
  - %trends.stats%	Trends Stats
  - %timeline%	Campaign Timeline
  - %scenarios.table.successaction%	Scenarios Success Action Table
  - %charts%	All Charts
  - %charts.summary%	Summary Chart
  - %charts.totalstats%	Total Stats Chart
  - %charts.analyse%	Analyse Stats Chart
  - %charts.awarenesstime%	Awareness Time Chart
  - %charts.scenariotime%	Scenario Time Chart
  - %charts.scenariostats%	Scenario Stats Chart
  - %charts.dailystats%	Daily Stats Chart
  - %charts.hourlystats%	Hourly Stats Chart
  - %charts.responses%	Responses Detection Chart
  - %charts.events%	Events Chart
  - %charts.os%	Operating System Chart
  - %charts.browsers%	Browsers Chart
  - %charts.files%	Files Chart
  - %charts.plugins%	Plugins Chart
  - %charts.countries%	Countries Chart
  - %charts.awareness%	Awareness Stats Chart
  - %charts.clickstats%	Click in First 8 Hours Chart
  - %charts.awarenessclicks%	Awareness Website Clicks Chart
  - %charts.additional%	Additional Charts
  - %charts.custom%	Custom Fields Charts
  - %charts.stafftype%	Staff Types Chart
  - %charts.location%	Locations Chart
  - %charts.division%	Divisions Chart
  - %charts.comment%	Comments Chart
  - %charts.reports%	Percentage reported/not-reported Chart
  - %charts.reportdynamics%	Reports Dynamics Over Time
  - %charts.quizquestions%	Awareness Quiz Questions Chart
  - %charts.quizscores%	Awareness Quiz Scores Chart
  - %charts.quiztimes%	Awareness Quiz Times Chart
  - %domains.table%	Domain list (table with columns: "Domain", "Associated scenario")
  - %users.table%	Campaign responsible users (table with columns: "User", "User type")
  - %recipient.group.table%	Recipient groups (table with columns: "Group", "Number of users in this group")
  - %recipient.group.extendedtable%	Recipient group to scenario association (table with columns: "Name", "Scenario", "Mapping", "Recipients")
  - %recipient.group.customfields.table%	Recipient settings (table with columns: “Group Name“, “Fields”, “Values”)
  - %campaign.scenarios.table%	Table of scenarios for the campaign (table with columns: "Scenario Name", "Scenario Type")
  - %awareness.website%	All Awareness Website Screenshots
  - %awareness.website.table%	All Awareness Website Screenshots Table
  - %awareness.mail%	All Awareness Email Template Screenshots
  - %message.screen%	All Message Template Screenshots
  - %landing.screen%	All Landing Page Screenshots
  - %landing.screen.table%	All Landing Page Screenshots Table
  - %message.screen#%	Message Template Screenshot (# - replace to scenario sequence number)
  - %landing.screen#%	Landing Page Screenshot (# - replace to scenario sequence number)
  - %summary%	Summary report across all campaigns for the current client
  - %summary.[type]%	Summary report across all campaigns by scenario type ([type] - scenario type, example: %summary.file%). List of available scenario types:%summary.file% - File-Based
  - %summary.mixed% - Mixed
  - %summary.malware_test% - Technical Malware Test
  - %summary.hyperlink% - Hyperlink
  - %summary.data% - Web Based
  - %summary.awareness% - Awareness Only
  - %summary.usb_attack% - Portable Media Attack
  - %summary.mail_web_test% - Mail & Web Test
  - %summary.[period]%	Summary report across all campaigns by time ([period] - time period in years or months, example: %summary.2016-2017% or %summary.11.17-12.17%)
  - %worst.employees.[limit]%	Worst employees ([limit] - number of entries to show, example: %worst.employees.10%)
  - %worst.division.[limit]%	Worst divisions ([limit] - number of entries to show, example: %worst.division.10%)
  - %worst.location.[limit]%	Worst locations ([limit] - number of entries to show, example: %worst.location.10%)
  - %worst.staff_type.[limit]%	Worst staff types ([limit] - number of entries to show, example: %worst.staff_type.10%)
  - %worst.comment.[limit]%	Worst comments ([limit] - number of entries to show, example: %worst.comment.10%)

You can see the result of using each of the above variables [[examplesofvariables|here]].
===== Can I add custom parameters to my report? =====

Yes - with LUCY > 3.1 you can [[add_custom_statistical_data_to_phishing_campaigns|add custom parameters]] to your report.


===== How can I create raw CSV exports of my campaign data? =====

If you click on a campaign name you will be able to export all data to a raw CVS export:

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The export then can be downloaded under support/exports:

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:!:  Reports in the CSV format are generated using the default separator (tabulation). 
Please consider this when opening CSV files - in some versions of Excel you may need to manually specify the type of separator when opening the file.

You can change the default separator in the Advanced Settings section:

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===== Is it possible to automatically export report data? =====

You can have LUCY automatically create a report and send it to the email address associated with the user that created the campaign by clicking on the checkbox "After I stop the campaign, send me a report to...".\\
As soon as you stop the campaign the report will be mailed to that address:

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===== Is it possible to automatically pull report data from LUCY (e.g. from your SOC)? =====

You can fetch all campaign statistics by using our REST API.