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domain_configuration [2018/11/27 16:38] – lucydomain_configuration [2019/09/20 08:50] – lucy
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 **Can all domains be reserved through LUCY?** **Can all domains be reserved through LUCY?**
-No. Some domains, especially those with a country code (like .us, .fr etc) require additional information (e.g. proof of residence) which cannot be provided through the API. Domain names that contain typosquatted versions known brands (like dropbox, amazon etc.) will also cause problem as those brands are actively monitored.+No. Some domains, especially those with a country code (like .us, .fr, .de etc) require additional information (e.g. proof of residence) which cannot be provided through the API. Domain names that contain typosquatted versions known brands (like dropbox, amazon etc.) will also cause problem as those brands are actively monitored.
  
 **How long does it take before the domain can be used in a campaign?** **How long does it take before the domain can be used in a campaign?**
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 **Will my registration information be available to anyone in the internet?** **Will my registration information be available to anyone in the internet?**
 Your info from the registration form will not appear within the WHOIS database as we automatically add the WHOIS protection package to your order (free of charge). Your info from the registration form will not appear within the WHOIS database as we automatically add the WHOIS protection package to your order (free of charge).
 +
 +**Are domains auto-renewed?**
 +Domains are only purchased for one year. They do not auto-renew
  
 **How can the domains be renewed?** **How can the domains be renewed?**
-You will get a notification on the LUCY dashboard before a domain expires. Additionally, our provider will send you an expiry notification. If you want to renew the domain you can drop us an email (in LUCY < 3.9) and we will renew it for you.+You will get a notification on the LUCY dashboard before a domain expires. Additionally, our provider will send you an expiry notification. If you want to renew the domain you can drop us an email and we will renew it for you. 
 + 
 +**How can I terminate a domain?** 
 +Domains are terminated automatically after a year. If you dont want the domain to work anymore, you can delete the according DNS records within the domain admin panel yourself.
  
 **Will you be able to manually take control over the DNS settings/administration?** **Will you be able to manually take control over the DNS settings/administration?**
domain_configuration.txt · Last modified: 2022/01/17 20:04 by lucy