end_user_e-learning_portal
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end_user_e-learning_portal [2019/09/19 16:28] – [How are the awareness users created?] lucy | end_user_e-learning_portal [2022/02/15 11:34] (current) – [How to use the portal without sending emails to the recipients?] lucy | ||
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The portal can be enabled under "Base Settings" | The portal can be enabled under "Base Settings" | ||
- | {{: | + | {{: |
+ | |||
+ | ===== How does the portal look for the end user? ===== | ||
+ | |||
+ | The end-user view can be controlled by placing different widgets inside the portal: | ||
+ | |||
+ | {{ 7tgasf.jpg? | ||
+ | |||
+ | Here is an example portal view from an end-user perspective: | ||
+ | |||
+ | {{ view_endportal.png? | ||
+ | |||
+ | |||
+ | |||
===== How are the awareness users created? ===== | ===== How are the awareness users created? ===== | ||
- | LUCY automatically creates the end user login profiles for each user, that is marked to receive | + | LUCY automatically creates the end-user login profiles for each user, that is marked to receive awareness training within a campaign (phishing or awareness only campaign). |
Automatically through the Autoupdate LDAP users feature > Import Enduser role users from AD group. Find more [[ldap_integration# | Automatically through the Autoupdate LDAP users feature > Import Enduser role users from AD group. Find more [[ldap_integration# | ||
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===== Where can a user login to e-learning portal? ===== | ===== Where can a user login to e-learning portal? ===== | ||
- | The login is always created under the directory /user/ on your server. So if your server address is https:// | + | The login is always created under the directory /user/ on your server. So if your server address is https:// |
{{ e-t3.png? | {{ e-t3.png? | ||
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===== How are the login credentials submitted to the user? ===== | ===== How are the login credentials submitted to the user? ===== | ||
- | With the first training email sent out, the user will receive a text attachement | + | With the first training email sent out, the user will receive a text attachment |
+ | Or it can be a password reset link embedded into an awareness email. More below. | ||
{{ e-t4.png? | {{ e-t4.png? | ||
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After the login, the user can: | After the login, the user can: | ||
- | * change | + | * Change |
- | * view his training history | + | * View his training history |
- | * view his training score | + | * View his training score (Quiz Score indicates the amount of correct answers in the Quiz) |
- | * compare | + | * Compare |
- | * create | + | * Create |
- | * access | + | * Access |
- | * access | + | * Access |
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===== How to use the portal without sending emails to the recipients? ===== | ===== How to use the portal without sending emails to the recipients? ===== | ||
- | You can customize log in endusers directly from the global awareness website page and this is possible using "Direct Login": | + | First, check the box "Do not send emails" |
- | {{:direct_login.png?600|}} | + | {{:donotsend.png?600|}} |
- | A prerequisite for direct login is the import | + | Then it will be necessary to import |
+ | |||
+ | This way end-users will be created before you start the campaign, and after the start they will receive assigned courses in their End User Portal. | ||
- | Also in the basic settings of the template, the checkbox "Do not send emails" | ||
- | {{: | ||
===== How to resend\recreate login credentials when enduser has lost the initial email? ===== | ===== How to resend\recreate login credentials when enduser has lost the initial email? ===== | ||
- | The login credentials for accessing the EndUser portal are created and sent in an awareness message. There is no way to send such data again to an existing user, however there are several alternatives: | + | The login credentials for accessing the EndUser portal are created and sent in an awareness message. There is no way to send such data again to an existing user however, there are several alternatives: |
- | * The user password can be reset through the enduser | + | * The user password can be reset through the end-user |
{{ :: | {{ :: | ||
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* Change the user password in the Lucy Admin console: | * Change the user password in the Lucy Admin console: | ||
- | Navigate to the Settings menu > End Users > find the user you need to reset the password > click on the user email address to open enduser | + | Navigate to the Settings menu > End Users > find the user you need to reset the password > click on the user email address to open the end-user |
{{ :: | {{ :: | ||
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{{ :: | {{ :: | ||
- | * Delete existing | + | * Delete existing |
{{ :: | {{ :: | ||
- | :!: Deleting | + | :!: Deleting |
+ | |||
+ | The checkbox **" | ||
+ | * If the checkbox is set the new password will be sent to the enduser **every time** the campaign starts | ||
+ | * If the checkbox is disabled the password will be sent to the enduser **only once**. | ||
+ | |||
+ | ==== Password reset link to the End User Portal ==== | ||
+ | |||
+ | There is an option in the campaign settings that allows you to send a reset link instead of a plain text password for Endusers independently of the campaign type. | ||
+ | |||
+ | In order to perform a password reset one should use **awareness emails variables**: | ||
+ | |||
+ | * **%user-profile-link%** - Link to the End User Portal | ||
+ | * **%user-password-reset%** - Password reset link | ||
+ | |||
+ | End-users can either receive their credentials in plain text or set it via the link: | ||
+ | |||
+ | By default, when the campaign is started, Endusers receive an email with a .txt file attached containing the link to the End User Portal and End User password (users log in with the email). | ||
+ | |||
+ | To send the password reset link it is necessary to embed it into the awareness email. \\ | ||
+ | {{ : | ||
+ | The %user-password-reset% | ||
+ | For the users who already have their password instead of the password reset link there' | ||
+ | |||
+ | Both methods from above are meant to be used in combination with a customizable awareness email template within the scenario. So please feel free to adjust it to the current campaign structure. |
end_user_e-learning_portal.1568903332.txt.gz · Last modified: 2019/09/19 16:28 by lucy