In the LUCY there's a navigation item called export within the campaign overview page. The menu that opens allows you to export any campaign-related data:
You can either export ALL data that gets monitored in LUCY or only specific data:
Reports in the CSV format are generated using the separator specified in the Advanced Settings section. The default separator is a tabulation. Please consider this when opening CSV files - in some versions of Excel you may need to manually specify the type of separator when opening the file.
Beside manual exports, you can use also our API to fetch all data. More details here
The export process can be also automated by using the feature "Automated Export" which can be found in the left navigation bar of the campaign's overview page:
The automated export can be configured by the following options:
The following example on the screenshot shows the configuration of the full data weekly report done each Friday at 15:00 in CSV format.
The generated automated exports can be found in this menu section:
Support > Exports