how_to_activate_lucy
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how_to_activate_lucy [2016/06/27 14:27] – lucy | how_to_activate_lucy [2019/12/29 14:26] – lucy | ||
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==== Where to find the workstation ID? ==== | ==== Where to find the workstation ID? ==== | ||
- | The workstation ID is located under settings/license. | + | The workstation ID is located under support/license. |
- | {{ 121.jpg?600 }} | + | {{ 121-1.png?600 }} |
- | {{ workstationid.png? | + | {{ workstationid-1.png?600 }} |
+ | |||
+ | ==== Where can I see how many messages are sent in LUCY? ==== | ||
+ | |||
+ | Under support/ | ||
+ | |||
+ | {{ license_saved.png? | ||
==== Migration of LUCY keys ==== | ==== Migration of LUCY keys ==== | ||
- | As the license file is stored on a central server and associated with a unique workstation ID, we cannot simply migrate it to a new workstation ID. If you would like to delete the old installation and create a new one, please email us the new workstation ID, provide your up to date usage by sending us a screenshot of the old license page or tell us the amount | + | As the license file is stored on a central server and associated with a unique workstation ID, we cannot simply migrate it to a new workstation ID. If you would like to delete the old installation and create a new one, please email us the new workstation ID, provide your up to date usage by sending us a screenshot of the old license page or tell us the number |
==== Can I also buy LUCY without an internet connection? ==== | ==== Can I also buy LUCY without an internet connection? ==== | ||
- | In case LUCY has no connection to the internet we may issue an offline license file for you. In this case a license file will be mailed to you within 1-2 hours after the purchase (online confirmation order via mail). The offline license file then needs to be uploaded within the according field in settings/ | + | In case LUCY has no connection to the internet we may issue an offline license file for you. In this case, a license file will be mailed to you within 1-2 hours after the purchase (online confirmation order via mail). The offline license file then needs to be uploaded within the according |
==== Purchase of LUCY ==== | ==== Purchase of LUCY ==== | ||
- | Lucy can be purchased through the web based console under settings/license or you can place an order. More details [[how_to_purchase_lucy|here]]. | + | Lucy can be purchased through the web-based console under support/license or you can place an order. More details [[how_to_purchase_lucy|here]]. |
how_to_activate_lucy.txt · Last modified: 2022/04/29 18:08 by lucy