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how_to_activate_lucy [2016/06/27 14:27]
lucy
how_to_activate_lucy [2019/07/25 12:49] (current)
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 ==== Migration of LUCY keys ==== ==== Migration of LUCY keys ====
  
-As the license file is stored on a central server and associated with a unique workstation ID, we cannot simply migrate it to a new workstation ID.  If you would like to delete the old installation and create a new one, please email us the new workstation ID, provide your up to date usage by sending us a screenshot of the old license page or tell us the amount ​of recipients tested in previous campaigns. Due to privacy reasons, we do not keep track of your license usage. For previously purchased a user based license transfer, please provide your up to date usage by sending us a screenshot of the old license page or tell us the amount ​of recipients tested in previous campaigns.+As the license file is stored on a central server and associated with a unique workstation ID, we cannot simply migrate it to a new workstation ID.  If you would like to delete the old installation and create a new one, please email us the new workstation ID, provide your up to date usage by sending us a screenshot of the old license page or tell us the number ​of recipients tested in previous campaigns. Due to privacy reasons, we do not keep track of your license usage. For previously purchased a user based license transfer, please provide your up to date usage by sending us a screenshot of the old license page or tell us the number ​of recipients tested in previous campaigns.
  
 ==== Can I also buy LUCY without an internet connection? ==== ==== Can I also buy LUCY without an internet connection? ====
  
-In case LUCY has no connection to the internet we may issue an offline license file for you. In this case a license file will be mailed to you within 1-2 hours after the purchase (online confirmation order via mail). The offline license file then needs to be uploaded within the according field in settings/​license.+In case LUCY has no connection to the internet we may issue an offline license file for you. In this casea license file will be mailed to you within 1-2 hours after the purchase (online confirmation order via mail). The offline license file then needs to be uploaded within the according ​to a field in settings/​license.
  
 ==== Purchase of LUCY ==== ==== Purchase of LUCY ====
  
-Lucy can be purchased through the web based console under settings/​license or you can place an order. More details [[how_to_purchase_lucy|here]].+Lucy can be purchased through the web-based console under settings/​license or you can place an order. More details [[how_to_purchase_lucy|here]].
  
how_to_activate_lucy.1467030439.txt.gz ยท Last modified: 2019/07/25 12:51 (external edit)