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lucy_pricing [2019/12/11 10:30] – [What are credits ?] lucylucy_pricing [2019/12/11 10:57] – [How to add credits?] lucy
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   * Commercial Edition with variable user based price with an annual license (1 year)   * Commercial Edition with variable user based price with an annual license (1 year)
   * Free Community Edition with limited features   * Free Community Edition with limited features
 +  * MSP edition / OEM Edition
  
-The application can be downloaded and installed on premises or on one of our [[advantage_of_using_our_vps|VPS]], where you will get a dedicated access (root). All data on the VPS is [[confidentiality_of_campaign_data|confidential]] and communication to the VPS is [[network_communication_-_lucy_--_internet|restricted]].+The application can be downloaded and installed on premises or on one of our [[advantage_of_using_our_vps|VPS]], where you will get a dedicated access (root). All data on the VPS is [[confidentiality_of_campaign_data|confidential]] and communication to the VPS is [[network_communication_-_lucy_--_internet|restricted]]. Please check out our LUCY[[lucy_onboarding_checklist| Onboarding checklist]] for more details.
  
 ===== What are credits ? ===== ===== What are credits ? =====
  
-LUCY has a counter for every email that has been sent (no matter if it was a phishing mail, an e-learning mail, a test mail, etc.). Deleting a campaign or a recipient group won't "restore" the counter. If an email or SMS was delivered to a recipient once, one credit gets deducted from the license counter. With a 100 user license, for example, you can run 100 campaigns against one user, run 1 campaign against 100 users or anything in between. +Credits can be used for:
  
 +  * [[domain_configuration|Domain]] purchase in LUCY
 +  * [[create_a_smishing_campaign|Smishing Campaigns]]
 +  * Using LUCY [[mail_delivery_methods_in_lucy|mail proxy]]
 +  * Using LUCY for mail delivery (starter edition). LUCY has a counter for every email that has been sent (no matter if it was a phishing mail, an e-learning mail, a test mail, etc.). Deleting a campaign or a recipient group won't "restore" the counter. If an email or SMS was delivered to a recipient once, one credit gets deducted from the license counter. With a 100 user license, for example, you can run 100 campaigns against one user, run 1 campaign against 100 users or anything in between. 
 +
 +
 +===== How to add credits? =====
 +
 +You have two options to add credits:
 +
 +  - In LUCY under /support/license you can add credits with your credit card
 +  - Order from us: you can let us know the amount of credits (please provide us also with the workstation ID) and we will issue you an invoice
 +
 +{{ add_credits-1.png?600 }}
 +
 +
 +
 +===== LUCY Pricing =====
  
 Please find the latest price list here: http://www.lucysecurity.com/pricing/  Please find the latest price list here: http://www.lucysecurity.com/pricing/ 
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 The license is only valid for one server. If you want to run LUCY on multiple servers within the same organization and within the same country, we charge surcharge of 20 % (from the initial license price) per additional server. To display the differences between the Commercial and the Community Editions click here: [[differences_between_community_commercial_edition]]. The license is only valid for one server. If you want to run LUCY on multiple servers within the same organization and within the same country, we charge surcharge of 20 % (from the initial license price) per additional server. To display the differences between the Commercial and the Community Editions click here: [[differences_between_community_commercial_edition]].
 +
  
 ==== USING LUCY TO DELIVER PHISHING SIMULATIONS TO 3rd PARTY CLIENTS ==== ==== USING LUCY TO DELIVER PHISHING SIMULATIONS TO 3rd PARTY CLIENTS ====
  
-All LUCY license models allow using LUCY to provide services (awareness/phishing) for 3rd parties and [[white_label_lucy_-_custom_branding|White Label LUCY]] according to your needs.+THE MSP LUCY license models allows using LUCY to provide services (awareness/phishing) for 3rd parties and [[white_label_lucy_-_custom_branding|White Label LUCY]] according to your needs. Please contact us for details.
  
  
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 Run & setup LUCY on a dedicated Linux VPS (Virtual Private Server) with full root access with secured [[hosting:data_center_info_s|data center  located in Germany or in Switzerland]]; Traffic volume: 100 - 1.000 Mbit (flat rate)/month.  Run & setup LUCY on a dedicated Linux VPS (Virtual Private Server) with full root access with secured [[hosting:data_center_info_s|data center  located in Germany or in Switzerland]]; Traffic volume: 100 - 1.000 Mbit (flat rate)/month. 
- 
-  * **One time setup fee**: USD $200 (contains Linux setup, LUCY Setup, Basic Configuration, DNS setup for one domain & Performance Tests.) 
-  * **Monthly hosting cost**: USD $30 
-  * **Minimum hosting period**: 2 months 
-  * **Included**: Domain Mapping 12 months (We will reserve a new domain for you and map it to this VPS.) 
- 
-**Note**: Hosting requires additionally the purchase of any LUCY Commercial License (minimum variable 100 user license or above). The advantages of the VPS are described here: [[advantage_of_using_our_vps]] 
  
 ==== SUPPORT OPTIONS: ==== ==== SUPPORT OPTIONS: ====
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   * **Basic Support** (Set-up/Configuration, Software Customization): $90 USD/h   * **Basic Support** (Set-up/Configuration, Software Customization): $90 USD/h
   * **Bug Fixes**: Free   * **Bug Fixes**: Free
-  * **Creation of customized templates**: Min. $200 USD/template +  * **Creation of customized templates**: Ask for a quote 
-  * **Premium Stand-By Support**: To ensure the best results, we offer immediate stand-by support during the first hours of your campaign for $120 USD/h+  * **Premium Stand-By Support**: See https://lucysecurity.com/support/
  
 ==== SLA (Service Level Agreement): ==== ==== SLA (Service Level Agreement): ====
  
-  * **Commercial License**LUCY's policy is to respond to all commercial clients' questions, problems or issues within 24 hoursAn incident ticket is assigned a priority number based on the nature of the issue. Support channels: Email, Skype & Phone. +See https://lucysecurity.com/support/
-  * **Community Edition**: Only limited support is available. Support channel: Email only.+
  
  
lucy_pricing.txt · Last modified: 2022/05/04 18:28 by lucy