Differences

This shows you the differences between two versions of the page.

--- mail_delivery_methods_in_lucy [2019/03/01 13:13] – lucy
+++ mail_delivery_methods_in_lucy [2019/09/10 09:44] – lucy
@@ Line 3: / Line 3: @@
 LUCY comes with different mail delivery options:
-  - Delivery via (built-in) internal mail server (Postfix)
+  - Delivery via (built-in) internal mail server (Internal Postfix Server)
-  - Delivery via an external mail relay (SMTP)
+  - Delivery via an external mail relay (External SMTP Server)
-  - Delivery via pre-paid external mail relay (HTTP)
+  - Delivery via pre-paid external mail relay (HTTP Proxy)
-===== Delivery via external mail relay (SMTP) within a campaign =====
-**Please Note:** You can define the mail delivery method on a **globally** within the settings menu. If you do so, it will **overwrite all individual settings** in a campaign. The second possibility is to configure the delivery methods within a campaign:
-{{ message_campaign.png?600 }}
 ===== Delivery via external mail relay (SMTP) using the general settings =====
@@ Line 31: / Line 25: @@
 {{ addmailserver2.png?600 }}
+:!: Please note Lucy supports SSL encrypted SMTP over port 465. TLS (port 587) is not supported.
-In step 3 you can select now the mail server which you previously added in "settings/mail settings" to define your default delivery method:
+===== Delivery via external mail relay (SMTP) within a campaign =====
-{{ external_mail_relay_32i.png?600 }}
+**Please Note:** You can define the mail delivery method on a **globally** within the settings menu. If you do so, it will **overwrite all individual settings** in a campaign. The second possibility is to configure the delivery methods within a campaign:
+{{ message_campaign.png?600 }}
 ===== Configuration of using a pre-paid, external mail server (via HTTP) =====
-In LUCY you can use a pre-paid, external mail server with an excellent reputation as your default communication method. In this model we use an API to Sendgrid (https://sendgrid.com/) that allows us to communicate via HTTP to an external mail server to initiate the mail delivery. There are a few advantages to this model especially if all other methods of mail delivery fail due to SPAM filtering. You can configure LUCY to use an pre-paid external mail server in two ways:
+In LUCY you can use a pre-paid, external mail server with an excellent reputation as your default communication method. In this model, we use an API to Sendgrid (https://sendgrid.com/) that allows us to communicate via HTTP to an external mail server to initiate the mail delivery. There are few advantages to this model especially if all other methods of mail delivery fail due to SPAM filtering. You can configure LUCY to use a pre-paid external mail server in two ways:
+  - Generic settings for all campaigns: select the HTTP method within "settings/mail settings".
+{{ :mail_settings_http.png?400 |}}
-  - Generic settings for all campaigns: select the HTTP method within "settings/mail settings". You will then be presented the option to define the mails sender domain or mail sender name. This setting will overwrite the individual setting within a campaign and ensure that all emails in LUCY are send using this method:
+You will then be presented the option to define the mails sender domain or mail sender name. This setting will overwrite the individual setting within a campaign and ensure that all emails in LUCY are send using this method:
 {{ external_mail_relay.png?600 }}
-- Campaign specific delivery method: if you did not specify any generic mail delivery method in "settings/mail settings" you can configure the mail delivery as well in each single campaign under the scenario settings in "mail settings":
+- Campaign specific delivery method: if you did not specify any generic mail delivery method in "settings/mail settings" you can configure the mail delivery as well in every single campaign under the scenario settings in "mail settings":
 {{ external_mail_relay_ii.png?600 }}
@@ Line 61: / Line 61: @@
 The list of external mail domains will continuously be expanded with each LUCY release.
-Please note: if a recipient of such an e-mail will press reply the reply address show will be something like "do-not-reply@example-domain.com". If he still answers to the mail he will get an error with a non-delivery report. So you won't be able to catch answers to those pre-defined e-mail domains.
+Please note: if a recipient of such an e-mail will press reply, the reply address will be something like "do-not-reply@example-domain.com". If he still answers to the mail he will get an error with a non-delivery report. So you won't be able to catch answers to those pre-defined e-mail domains.
-**Pricing:**: sending up to 100 emails using the external HTTP mail server is free. Every extra mail will cost 1.3 cents.   Please make sure you have enough credits before starting the campaign.
+**Pricing:**: sending up to 100 emails using the external HTTP mail server is free. Every extra mail will cost 0.1 cents.   Please make sure you have enough credits before starting the campaign.
 **Mail Sender Domains for HTTP Proxy**: the following mail sender domains are pre-configured
@@ Line 86: / Line 86: @@
   *  web-login.site
   *  secure-login.host
+===== Delivery via internal Postfix Server =====
+The most frequent email delivery method is using internal Postfix Server.
+Servername should match with the FQDN of LUCY instance.
+We recommend having a subdomain for mail purposes, as it is shown on the screenshot below.
+{{ :internal_postfix.png?400 |}}
 ===== Troubleshooting =====