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mail_delivery_methods_in_lucy [2019/08/27 12:59] lucymail_delivery_methods_in_lucy [2019/08/27 14:00] – [Delivery via external mail relay (SMTP) using the general settings] lucy
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 :!: Please note Lucy supports SSL encrypted SMTP over port 465. TLS (port 587) is not supported. :!: Please note Lucy supports SSL encrypted SMTP over port 465. TLS (port 587) is not supported.
  
-In step 3 you can select now the mail server which you previously added in "settings/mail settings" to define your default delivery method: 
- 
- 
-{{ external_mail_relay_32i.png?600 }} 
  
 ===== Delivery via external mail relay (SMTP) within a campaign ===== ===== Delivery via external mail relay (SMTP) within a campaign =====
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 In LUCY you can use a pre-paid, external mail server with an excellent reputation as your default communication method. In this model, we use an API to Sendgrid (https://sendgrid.com/) that allows us to communicate via HTTP to an external mail server to initiate the mail delivery. There are few advantages to this model especially if all other methods of mail delivery fail due to SPAM filtering. You can configure LUCY to use a pre-paid external mail server in two ways: In LUCY you can use a pre-paid, external mail server with an excellent reputation as your default communication method. In this model, we use an API to Sendgrid (https://sendgrid.com/) that allows us to communicate via HTTP to an external mail server to initiate the mail delivery. There are few advantages to this model especially if all other methods of mail delivery fail due to SPAM filtering. You can configure LUCY to use a pre-paid external mail server in two ways:
  
-  - Generic settings for all campaigns: select the HTTP method within "settings/mail settings". You will then be presented the option to define the mails sender domain or mail sender name. This setting will overwrite the individual setting within a campaign and ensure that all emails in LUCY are send using this method:+  - Generic settings for all campaigns: select the HTTP method within "settings/mail settings" 
 + 
 +{{ :mail_settings_http.png?400 |}} 
 + 
 +You will then be presented the option to define the mails sender domain or mail sender name. This setting will overwrite the individual setting within a campaign and ensure that all emails in LUCY are send using this method:
  
 {{ external_mail_relay.png?600 }} {{ external_mail_relay.png?600 }}
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   *  web-login.site   *  web-login.site
   *  secure-login.host   *  secure-login.host
 +
 +===== Delivery via internal Postfix Server =====
 +
 +The most frequent email delivery method is using internal Postfix Server.
 +Servername should match with the FQDN of LUCY instance.
 +We recommend having a subdomain for mail purposes, as it is shown on the screenshot below.
 +
 +{{ :internal_postfix.png?400 |}}
  
 ===== Troubleshooting ===== ===== Troubleshooting =====
mail_delivery_methods_in_lucy.txt · Last modified: 2022/01/18 21:23 by lucy