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mail_delivery_methods_in_lucy [2022/01/18 21:18] – lucymail_delivery_methods_in_lucy [2022/01/18 21:23] (current) – lucy
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 In LUCY you can use a pre-paid, external mail server with an excellent reputation as your default communication method. In this model, we use an API to Sendgrid (https://sendgrid.com/) that allows us to communicate via HTTP to an external mail server to initiate the mail delivery. There are few advantages to this model especially if all other methods of mail delivery fail due to SPAM filtering. You can configure LUCY to use a pre-paid external mail server in two ways: In LUCY you can use a pre-paid, external mail server with an excellent reputation as your default communication method. In this model, we use an API to Sendgrid (https://sendgrid.com/) that allows us to communicate via HTTP to an external mail server to initiate the mail delivery. There are few advantages to this model especially if all other methods of mail delivery fail due to SPAM filtering. You can configure LUCY to use a pre-paid external mail server in two ways:
  
-  - Generic settings for all campaigns: select the HTTP method within "settings/mail settings". +  - Generic settings for all campaigns: select the HTTP method within **"Settings/mail settings"**. 
  
 {{ :mail_settings_http.png?400 |}} {{ :mail_settings_http.png?400 |}}
  
-You will then be presented the option to define the mails sender domain or mail sender name. This setting will overwrite the individual setting within a campaign and ensure that all emails in LUCY are send using this method:+You will then be presented the option to define the mails sender domain or mail sender name. This setting will overwrite the individual setting within a campaign and ensure that all emails in LUCY are sent using this method:
  
 {{ external_mail_relay.png?600 }} {{ external_mail_relay.png?600 }}
  
-- Campaign specific delivery method: if you did not specify any generic mail delivery method in "settings/mail settings" you can configure the mail delivery as well in every single campaign under the scenario settings in "mail settings":+- Campaign specific delivery method: if you did not specify any generic mail delivery method in **"Settings/mail settings"** you can configure the mail delivery as well in every single campaign under the scenario settings in **"Mail settings"**:
  
 {{ external_mail_relay_ii.png?600 }} {{ external_mail_relay_ii.png?600 }}
  
-If you pick "HTTP" as your delivery method then you will have only a limited number of domains you can choose as a sender address:+If you pick **"HTTP"** as your delivery method then you will have only a limited number of domains you can choose as a sender address:
  
 {{ external_mail_relay_iii.png?600 }} {{ external_mail_relay_iii.png?600 }}
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 The list of external mail domains will continuously be expanded with each LUCY release.  The list of external mail domains will continuously be expanded with each LUCY release. 
  
-Please note: if a recipient of such an e-mail will press reply, the reply address will be something like "do-not-reply@example-domain.com". If he still answers to the mail he will get an error with a non-delivery report. So you won't be able to catch answers to those pre-defined e-mail domains.+**Please note**: if a recipient of such an e-mail will press reply, the reply address will be something like "do-not-reply@example-domain.com". If he still answers to the mail he will get an error with a non-delivery report. So you won't be able to catch answers to those pre-defined e-mail domains.
  
  
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 The most frequent email delivery method is using an internal Postfix Server. The most frequent email delivery method is using an internal Postfix Server.
-Servername should match with the FQDN of LUCY instance.+Servername should match with the FQDN of the LUCY instance.
 We recommend having a subdomain for mail purposes, as it is shown on the screenshot below. We recommend having a subdomain for mail purposes, as it is shown on the screenshot below.
  
mail_delivery_methods_in_lucy.txt · Last modified: 2022/01/18 21:23 by lucy