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mail_delivery_methods_in_lucy [2019/01/14 10:17]
lucy
mail_delivery_methods_in_lucy [2019/07/25 12:49] (current)
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 This chapter concerns the general mail settings which can be set globally for all campaigns. If you might have different delivery methods in campaigns, please define the individual message delivery method within the campaign itself. This chapter concerns the general mail settings which can be set globally for all campaigns. If you might have different delivery methods in campaigns, please define the individual message delivery method within the campaign itself.
  
-In LUCY the default delivery method for mails is using the build-in Postfix mail server. As many SPAM filters will block emails coming from a new IP-address that has no reputation, the administrator can decide to configure an external mail relay. In LUCY this is done in the [[advanced_settings|advanced settings]]. In LUCY this is done under settings/​mail settings & settings/​SMTP servers:+In LUCY the default delivery method for mails is using the built-in Postfix mail server. As many SPAM filters will block emails coming from a new IP-address that has no reputation, the administrator can decide to configure an external mail relay. In LUCY this is done under settings/​mail settings & settings/​SMTP servers:
  
  
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 ===== Configuration of using a pre-paid, external mail server (via HTTP) ===== ===== Configuration of using a pre-paid, external mail server (via HTTP) =====
  
-In LUCY you can use a pre-paid, external mail server with an excellent reputation as your default communication method. In this model we use an API to Sendgrid (https://​sendgrid.com/​) that allows us to communicate via HTTP to an external mail server to initiate the mail delivery. There are few advantages to this model especially if all other methods of mail delivery fail due to SPAM filtering. You can configure LUCY to use an pre-paid external mail server in two ways:+In LUCY you can use a pre-paid, external mail server with an excellent reputation as your default communication method. In this modelwe use an API to Sendgrid (https://​sendgrid.com/​) that allows us to communicate via HTTP to an external mail server to initiate the mail delivery. There are few advantages to this model especially if all other methods of mail delivery fail due to SPAM filtering. You can configure LUCY to use pre-paid external mail server in two ways:
  
   - Generic settings for all campaigns: select the HTTP method within "​settings/​mail settings"​. You will then be presented the option to define the mails sender domain or mail sender name. This setting will overwrite the individual setting within a campaign and ensure that all emails in LUCY are send using this method:   - Generic settings for all campaigns: select the HTTP method within "​settings/​mail settings"​. You will then be presented the option to define the mails sender domain or mail sender name. This setting will overwrite the individual setting within a campaign and ensure that all emails in LUCY are send using this method:
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 {{ external_mail_relay.png?​600 }} {{ external_mail_relay.png?​600 }}
  
-- Campaign specific delivery method: if you did not specify any generic mail delivery method in "​settings/​mail settings"​ you can configure the mail delivery as well in each single campaign under the scenario settings in "mail settings":​+- Campaign specific delivery method: if you did not specify any generic mail delivery method in "​settings/​mail settings"​ you can configure the mail delivery as well in every single campaign under the scenario settings in "mail settings":​
  
 {{ external_mail_relay_ii.png?​600 }} {{ external_mail_relay_ii.png?​600 }}
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 The list of external mail domains will continuously be expanded with each LUCY release. ​ The list of external mail domains will continuously be expanded with each LUCY release. ​
  
-Please note: if a recipient of such an e-mail will press reply the reply address ​show will be something like "​do-not-reply@example-domain.com"​. If he still answers to the mail he will get an error with a non-delivery report. So you won't be able to catch answers to those pre-defined e-mail domains.+Please note: if a recipient of such an e-mail will press replythe reply address will be something like "​do-not-reply@example-domain.com"​. If he still answers to the mail he will get an error with a non-delivery report. So you won't be able to catch answers to those pre-defined e-mail domains.
  
  
mail_delivery_methods_in_lucy.1547457461.txt.gz ยท Last modified: 2019/07/25 12:50 (external edit)