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mail_settings [2018/05/17 12:35] – [Catching Email Replies] lucymail_settings [2019/03/26 15:10] lucy
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 This opens a pop-up where you need to define (3): This opens a pop-up where you need to define (3):
-  * Protocol: LUCY URL+  * Protocol: Custom (LUCY displays the host name or IP of your admin UI)
   * URL: %link%   * URL: %link%
   * Then save the changes by clicking "OK".   * Then save the changes by clicking "OK".
Line 174: Line 174:
  
 Lucy uses the file under /etc/postfix/virtual.db for email forwarding, when you check "Forward emails to" checkbox in scenario's message settings. When you enable email handing feature in incident settings, Lucy adds email domain to /etc/postfix/main.cf, to the line with "mydestination" option, and that makes Lucy to intercept all emails that arrive to emails on that domain. Lucy uses the file under /etc/postfix/virtual.db for email forwarding, when you check "Forward emails to" checkbox in scenario's message settings. When you enable email handing feature in incident settings, Lucy adds email domain to /etc/postfix/main.cf, to the line with "mydestination" option, and that makes Lucy to intercept all emails that arrive to emails on that domain.
 +
 +===== Issues with Line Breaks in Outlook =====
 +
 +It is possible that certain Outlook versions do not render line breaks correctly. So HTML tags like <br> or <p></p> do not work very often. A workaround is to use tables or to define a distance within a SPAN tag:
 +
 +<p class="MsoNormal"> 
 +   <span>&nbsp;</span> 
 +</p> 
 +
mail_settings.txt · Last modified: 2021/04/08 10:27 by lucy