Differences

This shows you the differences between two versions of the page.

--- remote_ssh_support [2016/06/14 16:42] – lucy
+++ remote_ssh_support [2017/07/11 16:19] – [Configuration of SSH outbound support] lucy
@@ Line 1: / Line 1: @@
-**SSH in LUCY?**
+===== SSH in LUCY =====
 There are two SSH features build in LUCY:
-  - SSH outbound: this SSH access feature is used only for remote LUCY maintenance by our support staff. Please use this feature only if it has been requested by the support service specialist.
+  - SSH **outbound**: this SSH access feature is used only for **remote LUCY support by our support staff**. Please use this feature only if it has been requested by the support service specialist.
-  - SSH inbound (port 22). This is enabled by default
+  - SSH **inbound** (port 22). This is enabled by default
+===== Configuration of SSH outbound support =====
+SSH access for our team is by default closed. Go to "support --> Enable SSH Access" and then click "Open Access" button to open the maintenance access to your system.
+{{ 76.jpg?600 }}
+If you want to enable SSH access for remote support, LUCY will connect via Port 22 to our SSH hopping station. As a result an outbound SSH connection will be established. We will need your Port number and password (on our internet facing SSH server) to be able to connect to your server. LUCY uses outgoing connection Port 22, please check that it is allowed through your firewall.
+===== SSH Inbound Access (port 22) =====
-**Shell Access (root) inbound (port 22)**
 Root access is possible (commercial clients).
   * For Version below 2.6: if you need a shell access to your workstation, please contact us at info@phishing-server.com
@@ Line 13: / Line 25: @@
   - reset the root password from the web gui (see screenshot below)
-{{:ssh_pwd.png?200|}}
+{{ ssh_pwd.png?600 }}
-**Configuration of SSH outbound support**
-SSH access for our team is by default closed. Press "Open Access" button to open the maintenance access to your system.
-{{:76.jpg?200|}}
-If you want to enable SSH access for remote support, LUCY will connect via Port 22 to our SSH hopping station. As a result an outbound SSH connection will be established. We will need your Port number and password (on our internet facing SSH server) to be able to connect to your server.LUCY uses outgoing connection Port 22, please check that it is allowed through your firewall.
-**Phishing account**
+===== The SSH Phishing account =====
 The phishing account is a system account. Here is the [[technical_information|link]] that describes the background info (check under accounts).If you want to harden access from remote you can either restrict access in SSH or disable SSH password authentication for that user.
@@ Line 36: / Line 41: @@
 PasswordAuthentication no
+The SSH Phishing Account password can be [[recover_your_root_password|displayed within the GUI]].
 **Warning: don't change anything on the system**