remote_ssh_support
Differences
This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
remote_ssh_support [2018/08/30 18:53] – lucy | remote_ssh_support [2019/07/25 12:49] (current) – external edit 127.0.0.1 | ||
---|---|---|---|
Line 11: | Line 11: | ||
SSH access for our team is by default closed. Go to " | SSH access for our team is by default closed. Go to " | ||
- | {{ 76.jpg?600 }} | + | {{ssh_access_1.png?600}} |
If you want to enable SSH access for remote support, LUCY will connect via Port 22 to our SSH hopping station. As a result an outbound SSH connection will be established. We will need your Port number and password (on our internet facing SSH server) to be able to connect to your server. LUCY uses outgoing connection Port 22, please check that it is allowed through your firewall. | If you want to enable SSH access for remote support, LUCY will connect via Port 22 to our SSH hopping station. As a result an outbound SSH connection will be established. We will need your Port number and password (on our internet facing SSH server) to be able to connect to your server. LUCY uses outgoing connection Port 22, please check that it is allowed through your firewall. | ||
Line 25: | Line 25: | ||
- reset the root password from the web gui (see screenshot below) | - reset the root password from the web gui (see screenshot below) | ||
- | {{ ssh_pwd.png?600 }} | + | {{ssh_access_2.png?600}} |
remote_ssh_support.txt · Last modified: 2019/07/25 12:49 by 127.0.0.1