response_detection
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response_detection [2019/01/29 14:47] – lucy | response_detection [2019/04/29 10:19] – lucy | ||
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For accurate statistics, Lucy has the functionality to work with emails that came in response to a phishing email. Thus, you can determine which of the recipients did not actually receive the e-mail(for example email was not delivered and Lucy received a response from the mail server) or do not include the auto-responses in the statistics. | For accurate statistics, Lucy has the functionality to work with emails that came in response to a phishing email. Thus, you can determine which of the recipients did not actually receive the e-mail(for example email was not delivered and Lucy received a response from the mail server) or do not include the auto-responses in the statistics. | ||
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+ | :!: Please note that Automated Response Detection will not work if some conditions are not met: | ||
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+ | 1. Sender' | ||
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+ | 2. You need to enable Track Responses option in the campaign Base Settings: | ||
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+ | {{: | ||
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+ | This option will enable Automated Response Detection in the **all** scenarios of this campaign. | ||
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+ | 3. If you need to enable this option for a separate scenario, open the Scenario Base Settings > Message Template page and enable Receive Sender E-Mail Replies option in the Advanced Email Settings section: | ||
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+ | {{: | ||
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+ | ====== Automated Response Detection settings ====== | ||
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You could change settings of Automated Response Detection here: | You could change settings of Automated Response Detection here: |
response_detection.txt · Last modified: 2021/04/14 09:45 by lucy