scheduler_is_not_working
Differences
This shows you the differences between two versions of the page.
| Both sides previous revisionPrevious revision | Next revisionBoth sides next revision | ||
| scheduler_is_not_working [2016/05/03 14:58] – lucy | scheduler_is_not_working [2016/07/27 16:36] – lucy | ||
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| - Apply the latest patches (/ | - Apply the latest patches (/ | ||
| - Make sure the **time** & **time zone** are both correct (/ | - Make sure the **time** & **time zone** are both correct (/ | ||
| + | - If you updated LUCY from an older version (< 2.8) the time zone settings that have been applied before the update may not be effective. As a result all mails might be sent at once even though you configured a scheduler. To fix this please re-apply the time & time zone settings again even if they appear correct. | ||
| - Make sure your license has enough credits and is not outdated (/ | - Make sure your license has enough credits and is not outdated (/ | ||
| - Set a scheduler for a campaign with one simple rule (a few minutes in the future), then start the campaign & wait at least one hour to exclude any problems with the accuracy of the time settings | - Set a scheduler for a campaign with one simple rule (a few minutes in the future), then start the campaign & wait at least one hour to exclude any problems with the accuracy of the time settings | ||
scheduler_is_not_working.txt · Last modified: 2019/07/25 12:49 by 127.0.0.1