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scheduler_is_not_working [2016/08/31 21:15]
lucy
scheduler_is_not_working [2019/07/25 12:49] (current)
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   - Make sure your license has enough credits and is not outdated (/​admin/​settings/​license)   - Make sure your license has enough credits and is not outdated (/​admin/​settings/​license)
   - Set a scheduler for a campaign with one simple rule (a few minutes in the future), then start the campaign & wait at least one hour to exclude any problems with the accuracy of the time settings   - Set a scheduler for a campaign with one simple rule (a few minutes in the future), then start the campaign & wait at least one hour to exclude any problems with the accuracy of the time settings
- +  - Did you start the campaign after setting ​the scheduler? Please note that setting ​the scheduler won'​t ​initiate the mail deliveryThe campaign needs to be started as well.
- +
-We published a few patches to the scheduler in the past. If you created a campaign ​and experienced issues with that rule, but applied the patch after creating ​the campaign, ​the scheduler won'​t ​workYou need to create a new campaign and new scheduler rule **after the patch**. +
- +
-If the problem still persists, please contact us and if possible open SSH access for us (/​admin/​help/​ssh).+
scheduler_is_not_working.txt · Last modified: 2019/07/25 12:49 (external edit)