send_us_logs_through_lucy
Differences
This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revisionNext revision | Previous revisionLast revisionBoth sides next revision | ||
send_us_logs_through_lucy [2016/05/23 11:42] – lucy | send_us_logs_through_lucy [2019/03/06 15:31] – lucy | ||
---|---|---|---|
Line 1: | Line 1: | ||
- | ====== Send Logs with LUCY < 2.7 ====== | + | Lucy allows you to send us log file in order to investigate possible issues |
- | Within | + | You can send us the LUCY logs under the navigation tab " |
- | {{: | + | {{send_logs_1.png?600}} |
- | + | ||
- | Those logs contain only technical data about your installation (mainly Apache logs). All possible confidential data is deleted (we don't collect any information about your campaign settings or the technical environment LUCY is setup). | + | |
- | + | ||
- | ====== Send Logs with LUCY > 2.7 ====== | + | |
- | + | ||
- | You can send us the LUCY logs under the navigation tab " | + | |
send_us_logs_through_lucy.txt · Last modified: 2019/07/25 12:49 by 127.0.0.1