send_us_logs_through_lucy
Differences
This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revision | Last revisionBoth sides next revision | ||
send_us_logs_through_lucy [2016/05/23 12:02] – lucy | send_us_logs_through_lucy [2019/03/06 15:31] – lucy | ||
---|---|---|---|
Line 1: | Line 1: | ||
Lucy allows you to send us log file in order to investigate possible issues with your campaign. If you want to get an overview of all possible log files in LUCY please visit this [[log_files_in_lucy|link]]. | Lucy allows you to send us log file in order to investigate possible issues with your campaign. If you want to get an overview of all possible log files in LUCY please visit this [[log_files_in_lucy|link]]. | ||
- | ====== Send Logs with LUCY < 2.7 ====== | + | You can send us the LUCY logs under the navigation tab " |
- | Within the Settings (found under Settings/ | + | {{send_logs_1.png?600}} |
- | + | ||
- | {{: | + | |
- | + | ||
- | Those logs contain only technical data about your installation (mainly Apache logs). All possible confidential data is deleted (we don't collect any information about your campaign settings or the technical environment LUCY is setup). | + | |
- | + | ||
- | ====== Send Logs with LUCY > 2.7 ====== | + | |
- | + | ||
- | You can send us the LUCY logs under the navigation tab " | + | |
send_us_logs_through_lucy.txt · Last modified: 2019/07/25 12:49 by 127.0.0.1