terms_and_conditions
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terms_and_conditions [2019/03/06 13:39] – lucy | terms_and_conditions [2021/09/24 09:02] (current) – lucysecurity | ||
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- | **LUCY Security AG - Terms and Conditions** | + | **TERMS AND CONDITIONS** |
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- | **Delivery of Service/ | + | |
- | After Payment, Lucy Security AG shall within 5 days of execution of a purchase Order deliver to the buyer access to the functional (tested) software and according to license key. | + | |
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- | **Software Warranty**\\ | + | |
- | Lucy Security AG warrants that during the use of the Software by the buyer the Software (i) is free from any virus, malware, spyware or any other software code* that may pose a danger to the buyer and its affiliates’ IT infrastructure, | + | |
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- | **Data Protection Warranties**\\ | + | |
- | Lucy Security AG warrants that (i) it complies with Swiss Data Protection laws, and (ii) it will not transfer any data outside of Switzerland, | + | |
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- | **Applicable law and dispute resolution**\\ | + | |
- | Contracts shall be governed by Swiss law. Any dispute arising out of or in connection with this Purchase Order shall be brought before the competent courts in Zurich. Place of jurisdiction shall be Zurich. | + | |
- | Any pre-printed terms and conditions of Lucy Security AG shall be excluded in their entirety and shall not become part of this Purchase Order, unless and to the extent that the client has explicitly accepted in writing such general terms and conditions. | + | |
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- | **Duties of the customer**\\ | + | |
- | The customer shall specify a single point of contact for all communication. | + | |
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- | **Support**\\ | + | |
- | LUCY offers its support services (s8) during business hours (Switzerland). Commercial license holders submit their support requests to support@lucysecurity.com. | + | |
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- | **GDPR**\\ | + | |
- | LUCY Security has committed itself to comply with the GDPR guidelines applicable in the EU. Inquiries and requests regarding the customer' | + | |
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terms_and_conditions.txt · Last modified: 2021/09/24 09:02 by lucysecurity