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threat_analyzer_-_mail_plugin [2018/05/24 08:17] – created lucythreat_analyzer_-_mail_plugin [2018/05/24 08:52] – [Incident Dashboard - Filters & Views] lucy
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-===== Phishing Incident Center Features (threat analyzer) =====+====== Phishing Incidents (threat analyzer) ======
  
-  * **Dashboard Filter:** LUCY allows you to filter the incoming mails on the dashboard:+LUCY comes with a “Phish Alert” plugin for mail clients. This add-in gives your users a safe way to forward suspected Emails with only one click and have them analzed automatically by the threat analyzer in LUCY. The tool empowers users to proactively participate in an organization’s security program and makes it easy for your employees to report any suspicious email they receive. If you enabled "Send Reports Over HTTP", mail will get forwarded to LUCY. You will find them on the "incident" menu:
  
-{{ dl_ot2.png?600 }}+{{ threat0.png?600 }}
  
-  * **Centralized Analysis:** This feature allows you to analyse the incoming mails manually or automatically (see next chapter) 
-  * **Centralized Campaign Reporting:** Any reported mail which is part of a phishing simulation will be processed within the campaign statistics 
-  * **Threat Mitigation**: The Threat Mitigation (LUCY 3.5) allows you to take actions against legitimate phishing attacks 
-  * **Custom Regex & Score**: LUCY allows you to define custom rules to scan mails for specific keywords and flag them with a individual threat score. 
  
 +===== Incident Dashboard - Filters & Views =====
  
 +**Filter by status:** At the top level, LUCY allows you to filter the reported mails by the status of the ticket:
  
-===== Detection of real phishing mails vsPhishing simulations =====+{{ dl_ot2.png?600 }}
  
-The plugin automatically handles emails created in a phishing simulations from LUCY: it will ensure that only reports of potentially malicious emails are delivered to appropriate security staff. All emails created by LUCY itself will create a custom message to inform the user, that the mail has been send as a part of a security  awareness program. LUCY generated phishing mails won't be forwarded to the security team. But they will be reported back to LUCY in order to process the information within the campaign statistics. The reported mails will then be purged from the successful attack listings in LUCY.+The default status is "open", unless it is a phishing simulation dedtected by LUCY. The other possible status are:
  
 +  * Open
 +  * In Progress
 +  * Dismissed
 +  * Simulation
 +  * Real Phishing
 +  * Closed
  
-===== Where are incidents (LUCY generated emails) from the plugin reported? =====+The status can be set by the LUCY administrator after clicking on the detail of a reported Email:
  
-If a user spots the phishing simulation and reports the email, you can see this information in various places:+{{ threat2.png?600 }}
  
-  * Incident widget on the dashboard:+Lucy offers more filter and view options:
  
-{{ incident-dashboard.png?600 }}+  Search: You can search for any text from the mail subject or bodyAll emails that contain that exact search string will get displayed. This allows you to quickly identify similar attacks, even if the mail sender and recipients are different. 
 +  - Client: Every campaign is associated with a client. This feature is helpful for MSSP's or companies with multiple legal entities to quickly identify submitted reports from different sources. 
 +  - Date: You can use a date or date range to narrow down your search criteria 
 +  - Domain: This field relates to the sender domain used in the reported email (not the user who reports the Email) 
 +  - Minimum Score: The automatic risk score calculated in the system 
 +  - Campaign: If the Email is associated with a specific campaign from LUCY 
 +  - Select all View 
 +  - All fields are sortable 
 +  - Threat Details can be viewed by clicking on the date
  
-  * Incident tab:+{{ threat1.png?600 }} 
 +===== Automatic Incident Analysis (Threat Analyzer) =====
  
-{{ incident-dashboardssa.png?600 }} +There are a few automatic analysis routines build into LUCY (e.g. check an IP in Google's Safe Browsing Database or Phishtank Database). More checks will follow in the upcoming versions.
- +
-  * Under the campaign statistics (recipients) under the "reported" item: +
- +
-{{ incidents322.png?600 }} +
- +
-  * If you want a comparison of all reported emails, you can export the whole campaign data via CSV. Within the CSV there is a reported column: +
- +
-{{ incidentsja21.png?600 }} +
- +
-In LUCY 4.4, the incidents reports will also be integrated on the dashboard under the general statistics. +
- +
- +
-===== Centralized analysis ===== +
- +
-Once the mail has been reported by the user it will popup as an incident in LUCY in case you have enabled the HTTP option in LUCY. There are a few automatic analysis routines build into LUCY (e.g. check an IP in Google's Safe Browsing Database or Phishtank Database). More checks will follow in the upcoming versions.+
  
 LUCY will automatically flag mail simulations. All other mails can then be manually verified by the administrator. All mails can be downloaded as .msg file and/or add an incident report. When you click on a reported mail you will first see the overall risk score. The overall risk score is a weighted average of the following score from different scans: LUCY will automatically flag mail simulations. All other mails can then be manually verified by the administrator. All mails can be downloaded as .msg file and/or add an incident report. When you click on a reported mail you will first see the overall risk score. The overall risk score is a weighted average of the following score from different scans:
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-===== Threat mitigation ===== 
  
-The threat mitigation allows a LUCY admin to report reported phishing mails to according abuse contact of the provider's originating IP address taken from the message headerYou can click on the mail symbol within the incident center to initiate the sending of the reportMore info [[threat_mitigation|here]].+===== Detection of real phishing mails vs. Phishing simulations ===== 
 + 
 +The plugin automatically handles emails created in phishing simulations from LUCY: it will ensure that only reports of potentially malicious emails are delivered to appropriate security staff. All emails created by LUCY itself will create a custom message to inform the user, that the mail has been send as a part of a security  awareness program. LUCY generated phishing mails won't be forwarded to the security team. But they will be reported back to LUCY in order to process the information within the campaign statistics. The reported mails will then be purged from the successful attack listings in LUCY. 
 + 
 + 
 +===== Where are incidents (LUCY generated emails) from the plugin reported? ===== 
 + 
 +If a user spots the phishing simulation and reports the email, you can see this information in various places: 
 + 
 +  * Incident widget on the dashboard: 
 + 
 +{{ incident-dashboard.png?600 }} 
 + 
 +  * Incident tab: 
 + 
 +{{ incident-dashboardssa.png?600 }} 
 + 
 +  * Under the campaign statistics (recipients) under the "reported" item: 
 + 
 +{{ incidents322.png?600 }} 
 + 
 +  * If you want a comparison of all reported emails, you can export the whole campaign data via CSVWithin the CSV there is a reported column: 
 + 
 +{{ incidentsja21.png?600 }} 
 + 
 +In LUCY 4.4, the incidents reports will also be integrated on the dashboard under the general statistics. 
threat_analyzer_-_mail_plugin.txt · Last modified: 2019/07/25 12:49 by 127.0.0.1