track_opened_mails
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track_opened_mails [2018/01/08 09:25] – lucy | track_opened_mails [2018/01/08 09:31] – lucy | ||
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===== About tracking technologies ===== | ===== About tracking technologies ===== | ||
- | Tracking an opened email can basically only be achieved through | + | Tracking an opened email can basically only be achieved through |
* Read-receipts | * Read-receipts | ||
* Tracking Images | * Tracking Images | ||
+ | * Link tracking | ||
+ | |||
+ | LUCY uses only tracking images and link tracking, but not read-receipts. | ||
**Read-receipts: | **Read-receipts: | ||
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If the mail client has turned off automatic image loading, then the image will not be loaded from LUCY and therefore you will not be able to track if the user opened the email. Most mail clients (Outlook etc.) today have disabled automatic image loading. As a result you won't see if users opened the emails. But you still will be able to track clicked links within the email. | If the mail client has turned off automatic image loading, then the image will not be loaded from LUCY and therefore you will not be able to track if the user opened the email. Most mail clients (Outlook etc.) today have disabled automatic image loading. As a result you won't see if users opened the emails. But you still will be able to track clicked links within the email. | ||
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+ | ===== Link Tracking ===== | ||
+ | |||
+ | Each link in LUCY contains a unique identifier which enables the application to see, who clicked the link. This technology is used to also determine automatically, | ||
===== Configuration ===== | ===== Configuration ===== | ||
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track_opened_mails.txt · Last modified: 2019/07/25 12:49 by 127.0.0.1