track_opened_mails
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track_opened_mails [2018/01/08 09:31] – lucy | track_opened_mails [2019/07/25 12:49] (current) – external edit 127.0.0.1 | ||
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===== Tracking Pixels ===== | ===== Tracking Pixels ===== | ||
- | Tracking pixels (also known as beacons) let you track email opens. Once imbedded | + | Tracking pixels (also known as beacons) let you track email opens. Once embedded |
===== Restrictions with tracking pixels ===== | ===== Restrictions with tracking pixels ===== | ||
- | If the mail client has turned off automatic image loading, then the image will not be loaded from LUCY and therefore you will not be able to track if the user opened the email. Most mail clients (Outlook etc.) today have disabled automatic image loading. As a result you won't see if users opened the emails. But you still will be able to track clicked links within the email. | + | If the mail client has turned off automatic image loading, then the image will not be loaded from LUCY and therefore you will not be able to track if the user opened the email. Most mail clients (Outlook etc.) today have disabled automatic image loading. As a result, you won't see if users opened the emails. But you still will be able to track clicked links within the email. |
+ | |||
+ | ===== Preliminary downloading image by mail client ===== | ||
+ | |||
+ | The opposite effect is also possible: some mail clients/ | ||
===== Link Tracking ===== | ===== Link Tracking ===== | ||
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Email tracking can be enabled in the scenario settings within the campaign: | Email tracking can be enabled in the scenario settings within the campaign: | ||
- | {{ track_mails.png? | ||
+ | {{: | ||
track_opened_mails.1515400297.txt.gz · Last modified: 2019/07/25 12:51 (external edit)