troubleshooting_known_issues
Differences
This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revisionNext revision | Previous revisionNext revisionBoth sides next revision | ||
troubleshooting_known_issues [2015/11/10 17:37] – lucy | troubleshooting_known_issues [2015/11/10 18:12] – [Mail communication issues] lucy | ||
---|---|---|---|
Line 25: | Line 25: | ||
* LUCY is sending mails in most cases via SMTP (port 25). If you place LUCY in a company LAN keep in mind that in most cases port 25 to your official MX (mail server) is not opened from the LAN to the DMZ or wherever your mail server is located. LUCY also needs to be able to resolve DNS (port 53) to make that MX lookup. | * LUCY is sending mails in most cases via SMTP (port 25). If you place LUCY in a company LAN keep in mind that in most cases port 25 to your official MX (mail server) is not opened from the LAN to the DMZ or wherever your mail server is located. LUCY also needs to be able to resolve DNS (port 53) to make that MX lookup. | ||
* Did you define your own company domain as a sender? Example: you try to phish your employees with the domain mycompany.com, | * Did you define your own company domain as a sender? Example: you try to phish your employees with the domain mycompany.com, | ||
- | * Did you also modify your DNS entries to match the scenario? Some SPAM filters for example will test if there is a valid PTR (reverse DNS) set for the host that sends a mail. If it doesn' | + | |
==== LUCY says “mail test failed” when I start a campaign ==== | ==== LUCY says “mail test failed” when I start a campaign ==== |
troubleshooting_known_issues.txt · Last modified: 2020/04/26 16:35 by lucy