troubleshooting_known_issues
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troubleshooting_known_issues [2015/11/10 17:37] – lucy | troubleshooting_known_issues [2020/04/26 16:35] (current) – lucy | ||
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* LUCY is sending mails in most cases via SMTP (port 25). If you place LUCY in a company LAN keep in mind that in most cases port 25 to your official MX (mail server) is not opened from the LAN to the DMZ or wherever your mail server is located. LUCY also needs to be able to resolve DNS (port 53) to make that MX lookup. | * LUCY is sending mails in most cases via SMTP (port 25). If you place LUCY in a company LAN keep in mind that in most cases port 25 to your official MX (mail server) is not opened from the LAN to the DMZ or wherever your mail server is located. LUCY also needs to be able to resolve DNS (port 53) to make that MX lookup. | ||
* Did you define your own company domain as a sender? Example: you try to phish your employees with the domain mycompany.com, | * Did you define your own company domain as a sender? Example: you try to phish your employees with the domain mycompany.com, | ||
- | * Did you also modify your DNS entries to match the scenario? Some SPAM filters for example will test if there is a valid PTR (reverse DNS) set for the host that sends a mail. If it doesn' | + | |
==== LUCY says “mail test failed” when I start a campaign ==== | ==== LUCY says “mail test failed” when I start a campaign ==== | ||
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If you’re using Debian 7 and installing the software through the shell script, then you might need to reboot the system for Spam Assassin to start. It may fail to start automatically sometimes - that’s why the Spam Check may hang. That behavior has been fixed in 2.2. In LUCY 2.2-2.5 the SPAM check will verify over 200 online DB's. This takes at least 10-15 minutes for this check to be finished! Starting from 2.6 the SPAM check is optional and not enabled by default. | If you’re using Debian 7 and installing the software through the shell script, then you might need to reboot the system for Spam Assassin to start. It may fail to start automatically sometimes - that’s why the Spam Check may hang. That behavior has been fixed in 2.2. In LUCY 2.2-2.5 the SPAM check will verify over 200 online DB's. This takes at least 10-15 minutes for this check to be finished! Starting from 2.6 the SPAM check is optional and not enabled by default. | ||
+ | ==== No time statistics are tracked (including recipient scenario and awareness time) when using Google Chrome ==== | ||
+ | Google Chrome (version 81.0.4044 and newer, for Windows) blocks tracking the time spent on the page. This is a known issue that will be fixed in a future version of Lucy 4.7. |
troubleshooting_known_issues.1447173442.txt.gz · Last modified: 2019/07/25 12:51 (external edit)