Differences

This shows you the differences between two versions of the page.

--- update_lucy [2016/07/21 21:01] – lucy
+++ update_lucy [2018/11/16 18:19] – [Preparation before doing an update] lucy
@@ Line 16: / Line 16: @@
 {{ update_notifciaton.png?600 }}
+===== Where can I find the update details and release notes? =====
-===== How to perform an update? =====
+The release notes can be found in the LUCY UI under support/release notes for past updates. For current updates you will find the update information in the news feed of the dashboard and/or under http://news.gtta.net/
+===== Updating while running campaigns =====
+In order to do an update you need to stop the campaign. The update process usually takes between 1-5 minutes. Within this time frame, all landing pages are stopped and no mails are sent. If a recipient clicks on a phishing link, he will get the error message defined within the [[white_label_lucy_-_custom_branding|white label settings]] or the [[domain_configuration|domain settings]]. After the update you can resume all your campaign without loosing any data. Just click on "[[start_a_campaign_campaign_checks|resume]]" the campaign without re-sending any mails or affecting the stats.
+===== How to do an update? =====
 Updating LUCY is easy and straightforward and can be done in two different ways:
@@ Line 38: / Line 46: @@
 ===== Who is entitled of updates? =====
-  * **Community edition**: only access to minor updates (like 2.4.1, 2.4.2 etc.)
+  * **Community edition**: only access to minor updates (like 2.4.1, 2.4.2 etc.). Minor updates are mostly security & bug fixes.
-  * **Commercial Edition**: Access to minor updates (like 2.4.1, 2.4.2 etc.) and as well major updates (like 2.4,2.5,2.6 etc.)
+  * **Commercial Edition**: Access to minor updates (like 2.4.1, 2.4.2 etc.) and as well major updates (like 2.4,2.5,2.6 etc.). Major updates always introduce new features.
@@ Line 50: / Line 58: @@
 Please check our [[update_does_not_work_clicking_on_the_update_message_does_not_update_the_system|update troubleshooting section]] for support.