updating_lucy
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updating_lucy [2015/11/27 02:43] – lucy | updating_lucy [2016/06/07 08:59] – [Troubleshooting] lucy | ||
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+ | ==== Where to Find the Update ==== | ||
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+ | The Update feature can be found under " | ||
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+ | {{: | ||
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+ | ==== How to Perform an Update? ==== | ||
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+ | LUCY can be updated in two ways: | ||
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+ | * **Manual update**: This feature may be helpful for clients that run LUCY without access to the internet. The updated file can be provided by us on request. | ||
+ | * **Automatic Update**: By clicking the Update symbol, you can initiate the update process. | ||
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+ | {{: | ||
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==== Where can you start the update process? ==== | ==== Where can you start the update process? ==== | ||
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{{: | {{: | ||
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==== What update types are available for the community edition? ==== | ==== What update types are available for the community edition? ==== | ||
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* **Security Updates/ | * **Security Updates/ | ||
* **Product Updates**: Product updates are only available for Commercial Licenses. | * **Product Updates**: Product updates are only available for Commercial Licenses. | ||
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+ | ==== Troubleshooting ==== | ||
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+ | * I pushed the " | ||
+ | * I know there is a new hotfix (like 2.5.3) but I don't see any new updates: It can take up to 5 minutes after an update to get the new update list from the centralized update server. Please come back in a few minutes and refresh the Update site to see if there are any further updates available. | ||
+ | * I press the update but nothing happens: please refresh the site. If the update has not been applied: try again | ||
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updating_lucy.txt · Last modified: 2019/07/25 12:49 by 127.0.0.1