backup_restore_your_campaign
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backup_restore_your_campaign [2017/09/12 15:22] – lucy | backup_restore_your_campaign [2019/11/21 07:48] – [Copy a campaign] lucy | ||
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- | ===== Centralized Backup Storage | + | ===== Location of backups |
All backups are written into the centralized backup directory on LUCY server. The backups can be accessed within the support menu (/ | All backups are written into the centralized backup directory on LUCY server. The backups can be accessed within the support menu (/ | ||
- | {{ backups.png?600 }} | + | {{ back_upn.png?600 }} |
- | You can still create | + | ===== Downloading |
- | {{ backups2.png? | + | You can download the according to backing by clicking on the backup date: |
+ | {{ back_upn2.png? | ||
- | ==== BACKUP YOUR WEB & MAIL TEMPLATES ==== | ||
- | All Templates (Email, Web, Scenario & E-learning) can saved or restored using the Backup/ | + | ===== Backup a mail or web template ===== |
+ | |||
+ | All Templates (Email, Web, Scenario & e-learning) can be saved or restored using the Backup/ | ||
Example: Backup & Restore Scenario Templates | Example: Backup & Restore Scenario Templates | ||
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{{ 93.jpg?600 }} | {{ 93.jpg?600 }} | ||
- | **Note | + | **Note**: please make sure that if you restore a template, that you don't change the naming convention of the archive nor extract any file before restoring it. A backup archive has a syntax like: " |
- | **Note:** You cannot backup a template created in v. 1.6 or lower and restore it in v. 1.7 above! All Templates that are restored need to be put in a ZIP archive file. | ||
- | + | ===== Backup your campaign ===== | |
- | + | ||
- | ==== BACKUP YOUR CAMPAIGN | + | |
You can either backup your campaign or as well create an identical copy of an existing campaign with the backup/ | You can either backup your campaign or as well create an identical copy of an existing campaign with the backup/ | ||
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Example: Backup & Restore Campaigns | Example: Backup & Restore Campaigns | ||
- | {{ 94.jpg?600 }} | + | {{ 94-1.png?600 }} |
During a Campaign Backup the Following Data Is Saved: | During a Campaign Backup the Following Data Is Saved: | ||
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{{ 115.jpg?600 }} | {{ 115.jpg?600 }} | ||
- | ==== COPY CAMPAIGN | + | ==== Copy a campaign |
LUCY > 3.0 allows you to quickly copy a campaign using the copy button. To copy a campaign first select the checkbox of the campaign(s) that you want to copy and then click " | LUCY > 3.0 allows you to quickly copy a campaign using the copy button. To copy a campaign first select the checkbox of the campaign(s) that you want to copy and then click " | ||
- | {{ copycampaign.png? | + | {{ copycampaign-1.png?600 }} |
+ | |||
+ | |||
+ | ===== Create a new campaign based on a previous campaign template ===== | ||
+ | |||
+ | Create a new campaign based on a previous campaign template: LUCY now allows an administrator to create a template based on a previous campaign. The template consists of all settings including all associated scenario and awareness templates. You can then start a new campaign, using this campaign template | ||
+ | |||
+ | You can create a new template by clicking "save as template" | ||
+ | |||
+ | {{ campaign_template.png? | ||
+ | |||
+ | You find the campaign template on the campaign template settings page: | ||
+ | |||
+ | {{ campaign_template3.png? | ||
+ | |||
+ | If you start a new campaign, you can then select one of your previously saved campaign templates. Please select "Start with Default Campaign Template" | ||
+ | |||
+ | {{ campaign_template4.png? | ||
==== KNOWN ISSUES ==== | ==== KNOWN ISSUES ==== | ||
- | Certain data is cross referenced (e.g. recipient group name). So if you delete that group or copy that backup to a fresh LUCY install, make sure the exact same group name exists. Other data (e.g. your custom landing page, etc. is fully backed up in the ZIP file). The Backup/ | + | Certain data is cross-referenced (e.g. recipient group name). So if you delete that group or copy that backup to a fresh LUCY install, make sure the exact same group name exists. Other data (e.g. your custom landing page, etc. is fully backed up in the ZIP file). The Backup/ |
backup_restore_your_campaign.txt · Last modified: 2019/11/22 10:14 by lucy