There are three types of updates in LUCY:
You will find updates to templates (awareness templates, attack templates, file templates, plugin templates) almost on a daily base. Those updates contain new templates or improvements to existing templates (like new languages, bug fixes etc). The application itsself with new features gets updated in avarage every 3 months. You find the major updates listed here: https://changelog.lucysecurity.com/
All updates for LUCY are stored on a centralized server. As soon there is a new version LUCY will automatically notify you two different ways:
The release notes can be found in the LUCY UI under support/release notes for past updates. For current updates you will find the update information in the news feed of the dashboard and/or under http://news.gtta.net/
In order to do an update you need to stop the campaign. The update process usually takes between 1-5 minutes. Within this time frame, all landing pages are stopped and no mails are sent. If a recipient clicks on a phishing link, he will get the error message defined within the white label settings or the domain settings. After the update you can resume all your campaign without loosing any data. Just click on "resume" the campaign without re-sending any mails or affecting the stats.
Updating LUCY is easy and straightforward and can be done in two different ways:
In case you want to set a firewall rule to open access to the update server please consult our network communication section.
Please check our update troubleshooting section for support.