Advanced Settings

Filter Settings

Filters can be pre-defined and updated in the Response Filters section of the platform to enable quick filter selection in campaigns.

User Settings

User Settings allow you to add an Administrative User with the User role to a campaign. This is ideal for including stakeholders in the campaign, ensuring they are bound by their respective client for data isolation and are given only the necessary permissions to view or make minor changes to the campaign configuration.

Adding Users

Select Add User to add a User to your campaign.

User Permissions

Permission
Description

Start/Stop Campaign

Start and stop the campaign.

Configure Campaign Settings

Configure campaign settings.

Delete Campaign

Delete the campaign

Edit Recipients

Edit the recipient list(s)

Edit Awareness Website

Edit the awareness content

Edit Schedule

Edit the email schedule

Edit Base Scenario Settings

Edit the Base scenario settings

Edit Scenario (Settings/Landing Page/Message)

Edit the settings for each scenario

Reports (Create/View)

Create and download reports

Export (File/Group)

Export recipients and data

Campaign Statistics (Full/Base)

View individual (full) and/or aggregate (base) campaign stats

Reset Stats

Reset campaign stats

Message Log

View the campaign email log

Supervision Log

View the campaign supervision log

Reminders

Edit/configure reminders

Responses

View/manage campaign responses


Custom Fields

Beyond the common statistical data in LUCY, such as link clicks and submitted form data, you might want to track additional custom statistics from a live campaign. These custom statistics can provide deeper insights into user behavior and response to phishing campaigns.

Custom Statistics require per-recipient manual intervention, making them ideal for manually tracking specific statistics that do not apply to the general group.

Examples of custom statistics

  • CERT (Computer Emergency Response Team) responses from users.

  • Users who replied to the attacker.

  • Users who participated in security training programs prior to the phishing campaign.

Adding Custom Fields

Select Add to add a custom field to your campaign.

Tracking Custom Field Statistics

Custom statistics must be tracked manually:

  • Go to Campaign Statistics

    • Campaign NameStatisticsRecipients

  • Select Recipients

    • Choose the recipient(s) who "Completed Office Security Webinar".

  • Activate Custom Fields

    • The custom field(s) will appear as a checkbox next to the recipient's information. Activate the checkbox for "Completed Office Security Webinar".


Campaign List Settings

These settings control how the campaign appears and behaves in the campaign dashboard.

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