License

Introduction

The license section provides comprehensive details about the type of license for your Lucy server, including your server's Workstation ID and related balance information. It also allows you to upload additional funds for smishing campaigns and domain registration.

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Workstation ID:

Navigate to User Account -> License

This is your Lucy server's unique identifier. We always require this ID when updating licenses or when you interact with our Technical Support Department.

Please ensure to always include your Workstation ID when referring to your server, whether for account-related or support-related inquiries, to avoid any delays in processing your request.

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License Type

We offer three license types: Core, Pro, and Elite. This parameter will indicate which license your Lucy server is currently activated for. For more information about the different license types, please visit our website for further details.

For renewal please reach out to your Customer Success Manager, or ask to be connected at [e-mail]

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Balance

This is your current balance (USD) for your Lucy server. A positive balance is required when launching smishing campaigns or registering a domain.

• Balance can be uploaded to your server by selecting the "Add" button

Lucy no longer uses PayPal to add funds to your workstation, we have switched to Stripe.

If your workstation is on version 5.0 or greater, Stripe has been integrated on this page and you may proceed with adding funds as normal.

If you are on version 4.14.2 or lower, please contact your account manager to assist with adding funds to your workstation.

You may also wish to consider updating to the latest version of Lucy.

• Fill out the Invoice Details and click "Save"

• Choose to receive the payment link via email, or pay immediately.

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FAQ

My commercial license disappeared

Issue: The Commercial license changed to Community, and extra features are unavailable despite an active long-term license.

Cause: This occurs due to Anti-Piracy protection. Lucy Security License Server binds a LUCY instance with a specific Workstation ID to a public IPv4. If the public IPv4 changes, the Workstation ID resets to prevent piracy.

Solution: Contact support at [e-mail] to transfer the license to the new Workstation ID.

Note: This can happen with non-static IPv4 or after proxy configuration. Anti-Piracy protection can be deactivated upon request if your external IPv4 is dynamic.

Can I transfer my license to another server?

Unique Workstation ID: Every LUCY installation has a unique, randomized Workstation ID. Upon connecting to the internet after downloading LUCY, you automatically receive this ID. When you purchase a LUCY license, a key is created on a central server associating the Workstation ID with the license key.

Transferring LUCY License Files: The license file is stored on our centralized server. To move an existing license, provide us with the new Workstation ID, and we will update it on our licensing server.

What happens after the license expires?

Automatic Renewal:

• No automatic renewal. Contact your Customer Success Manager or connect with our Technical Support department to renew your license.

Available Features and Data:

• Only community license features will be available. Data remains safe and will be fully accessible once the license is reactivated.

Post-Expiration:

• Community license features remain available.

• The software continues to work with minor updates, but major version updates are not available.

Cloud LUCY Expiration:

• The instance will not be immediately canceled. Your Customer Success Manager will contact you to discuss further actions.

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License Details

Feature	Description
Schedule	Allows scheduling of campaigns
Scheduler Randomization	Enables random scheduling to prevent predictability.
Reports	Provides various reporting options to track campaign performance.
Comprehensive Reporting	Offers detailed and extensive reporting capabilities.
Bounce and Out-of-Office Reporting	Tracks email bounces and out-of-office replies.
Client View Accounts	Allows view-only accounts for your Clients
Incident User Reputation Profiles	Maintains profiles of user reputations based on incidents.
Recipients History	Records and tracks the campaign interaction history of recipients.
Role-Based Access Controls	Grants access based on user roles.
Multi-Layered User Groups	Supports multiple layers of user group hierarchies.
Whitelabel	Enables rebranding to reflect your branding in Lucy.
LDAP Sync	Synchronizes data with LDAP directories.
DMZ Mode	Allows deployment & operation in a Demilitarized Zone for enhanced security.
Rest API	Provides a RESTful API for integration with other systems.
LDAP API	Offers an API for LDAP directory interactions.
SAML Single Sign-On (SSO)	Enables single sign-on using SAML.
Domain API	Provides API access for domain management.
2-Factor Authentication	Adds an extra layer of security with two-factor authentication.
Custom Homepage Creation	Allows customization of the homepage.
URL Shortening	Supports shortening of URLs for campaigns.
Benchmark	Provides benchmarking tools to compare performance.
Advanced Video Tracking	Tracks user interactions with video content.
Advanced Quiz Tracking	Monitors quiz performance and completion.
Landing Page Time Tracking	Tracks time spent on landing pages.
Realtime Dashboard	Displays real-time data and analytics in the Campaign Dashboard and Statistics Dashboard.
Support for Anonymization and Data Protection	Ensures data anonymization and protection on a global or campaign level for GDPR and compliance requirements.
Reminders	Sends reminders for user engagement on campaigns.
Multi-Language Admin Interface	Supports multiple languages for the Lucy admin interface.
Custom Rule-Based Analysis	Allows creation of custom rules (RegEx) for reported phishing emails to Lucy.
Mobile-Responsive	Ensures mobile compatibility.
Incidents Handling	Manages and tracks phishing-reported incidents.
Incident Auto Feedback	Provides automatic feedback for phishing-reported incidents.
Incident Clients	Manages clients involved in incidents.
Awareness Education Diploma	Provides diplomas for completing awareness education.
End user Training Portal	Offers a portal for end-user training.
Double Barrel Attacks	Simulates double-barrel phishing attacks.
Mixed Attacks	Simulates mixed types of cyber attacks, inclusive of file-based with a landing page.
Portable Media Attacks	Simulates attacks using portable media. (USB / Rubber-Ducky)
Smishing	Simulates SMS phishing attacks.
Custom Message Bird Account	Integrates with custom Message Bird accounts.
Custom Smsmode Account	Integrates with custom Smsmode accounts.
Java-Based Attacks	Simulates attacks using Java vulnerabilities.
Simultaneous Attack Template Usage	Supports using multiple attack templates in any given campaign.
File-Based Attacks	Simulates attacks using malicious files.
Pentest Kit	Provides tools for penetration testing, specifically the Low Hanging Fruit Collector template (LHFC).
Mail and Web Filter Test	Tests mail and web filters.
Attack URL Variations	Supports variations in attack URLs.
Data Entry Attacks	Simulates attacks through data entry forms.
Hyperlink Attacks	Simulates attacks using malicious hyperlinks.
Level-Based Attacks	Simulates attacks based on different levels of sophistication and user Risk Levels.
Ransomware Simulation Attacks	Simulates ransomware attacks.
Standard Phishing & Training Simulation	Simulates standard phishing attacks and training.
Spear Phishing Simulation	Simulates targeted phishing attacks.
Integration with Attack Simulations	Integrates with various attack simulation tools.
Spoofing Test	Tests for email spoofing vulnerabilities.
Rich Media Awareness Training	Provides training with rich media content.
SCORM Import/Export	Supports SCORM import and export for training modules.
Approval Workflows	Manages approval processes for various campaign-based tasks.
Reputation Based Learning	Adjusts learning based on user reputation.
Dynamic Training Hints	Offers dynamic hints during training sessions.
Export Features	Provides options to export data and reports.
Advanced Security Features	Includes advanced security options like Firewalls, custom Admin ports, and Admin domain paths.
SSL Certificates	Utilizes SSL certificates for secure communications via Let's Encrypt.
Certificate-Based Authentication	Supports authentication using certificates.
Multi-Tenant View-Only Access	Provides view-only access for multiple Clients.
Active and Passive Client Vulnerability Detection	Detects vulnerabilities in client systems.
Mail Scanner	Scans emails for malicious content.
Campaign Templates	Provides templates for creating campaigns.
Campaign Checks	Performs checks on campaign setup and execution.
Campaigns Comparison	Compares different campaigns for performance analysis.
Performance Tools	Offers tools to monitor and enhance performance.
Digital Signatures	Supports the use of digital signatures.
Flexible e-Mail Delivery Methods	Offers various methods for email delivery.
DKIM / S/MIME Support for Phishing E-mails	Supports DKIM and S/MIME for phishing emails.
Full Mail Communication Client	Provides a complete mail communication client.
Website Cloner	Clones websites for simulation purposes.
Data Entry Validation Toolkit	Validates data entry during simulations.
Powerful URL Redirection Toolkit	Offers tools for URL redirection from Attack to Awareness.
Malware Testing Toolkit	Provides tools for testing malware.
Basic Attack Templates	Includes basic templates for attack simulations.
Extended Attack Template Library	Offers an extended library of attack templates.
Full Attack Template Library	Provides a comprehensive library of attack templates.
Multilingual Attack Template Library	Includes templates in multiple languages.
Training Library	Provides a library of training materials.
Basic Education Template Library	Includes basic education templates.
Extended Education Template Library	Offers an extended library of education templates.
Full Education Template Library	Provides a comprehensive library of education templates.
Microlearning Modules	Offers modules for microlearning.
Support Subscription: Standard	Provides standard support subscription.
Support Subscription: Business	Provides business-level support subscription.
Support Subscription: Premium	Offers premium support subscription.
Virtualized Private Server, Professional	Provides a professional-grade virtual private server.
Virtualized Private Server, Premium	Offers a premium virtual private server.
Virtualized Private Server, Ultra	Provides an ultra-grade virtual private server.
Sector Specific Templates	Includes templates specific to various sectors.
Custom Template Creation	Allows creation of custom templates.
Gmail Plugin	Integrates with Gmail.
Outlook Plugin	Integrates with Outlook.
Outlook 365 Plugin	Integrates with Outlook 365.
Plugin Customization Options	Offers options to customize mail plugins.
Multi-Client Compatible	Supports multiple clients.
Video Customization	Allows customization of video content.
Video Import/Export	Supports import and export of video content.
Offline Training Support	Provides support for offline training.
Easy Installation	Ensures easy installation process.
Setup Wizard with Risk-Based Guidance	Guides through setup with risk-based instructions.
Installation Support	Provides support during installation.
Custom Video Creation	Allows creation of custom videos.
Static Training Support	Provides support for static training content.
Consulting Service Subscription	Offers consulting service subscriptions.
Third Party Integration	Supports integration with third-party services.
Positive Behavior Reinforcement	Encourages positive behavior through reinforcement mechanisms.