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On this page
  • Overview
  • Recipient Statistics
  • Recipient Success Actions
  • Export recipients within a submitted time range to a new group.
  • Export campaign benchmark results
  • Export collected data
  • Automated Export
  • Alternative Export Methods
  • All Exportable Columns

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  1. Application Screens Reference
  2. Campaigns
  3. Campaign Settings
  4. Results

Exports

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Last updated 1 year ago

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Overview

LUCY provides a versatile data export functionality, accessible through the "Export" option within the campaign overview page. Users have the flexibility to export either all monitored data or select specific data for export. This feature supports a range of formats and methodologies, catering to various user needs.

Navigate to a Campaign -> Results -> Exports

All exports are available in either CSV or XML format.


Recipient Statistics

Recipient Statistics Descriptions
  • All: Exports the entire dataset of campaign recipients without any filters applied.

  • All By Recipient Group: Allows you to export data for specific groups of recipients.

  • Succeeded: Filters and exports data for recipients who completed the desired action of the attack, indicating they were successfully phished.

  • Not Succeeded: Selects recipients who did not complete the attack's intended action, meaning the phishing attempt was unsuccessful with them.

  • Clicked: Focuses on recipients who clicked on the link in the phishing email, message (SMS), or link to Awareness training.

  • Started Training: Filters recipients who have begun the training modules provided in the campaign.

  • Not Started Training: Exports data for recipients who have not initiated any training modules linked to the campaign.

  • Completed Training: Filters recipients who have gone through and completed the training modules.

  • Downloaded File: Identifies recipients who have downloaded a file, as part of an attack or malware simulation.

  • Visits: Exports data on all recipients who visited the campaign's landing pages.

  • Scenario Visits: Focuses on recipients who visited a specific scenario in the campaign.

  • Awareness Visits: Filters out data for recipients who visited the awareness pages that are typically set up to educate them post-engagement with the phishing attempt.

  • Quiz Answers: Exports data specifically related to the recipients' engagement with quizzes, such as answers submitted.

  • Received Training Certificate: Filters and exports data for recipients who have received a certificate upon completing a training module, signifying their participation and completion.

  • Clicks Data: Provides detailed data on the interactions of recipients with the phishing links, such as the time of click and frequency.


Recipient Success Actions

Recipient Success Actions Descriptions
  • Succeeded to Group: This option allows you to filter and export data for recipients who have been successfully phished or who have completed the desired success action in the campaign. The recipients who meet this criterion will be grouped together, which can be useful for follow-up actions such as simulating or training again.

  • Not Succeeded to Group: Contrary to the above, this option will filter out and export data for recipients who did not fall for the phishing attempt or who did not complete the intended success action. These recipients are also grouped, allowing you to target them for more challenging simulations.

  • Clicked to Group: This selection filters recipients based on whether they clicked on a phishing link or not. It groups the clickers, providing a list of those who showed initial engagement with the phishing content.


Export recipients within a submitted time range to a new group.

This option exports data for recipients within a specified time range to a new group. This is useful for creating segments of recipients who have been active or participated within a certain period, and facilitating targeted follow-up campaigns or analyses.


Export campaign benchmark results

The Benchmark export provides a snapshot of campaign performance by compiling key metrics like message delivery, open rates, click-throughs, and overall success rates into a comprehensive report.


Export collected data

This export option compiles a detailed log of user interactions from the campaign, recording entries like timestamps, participant details, associated scenarios, and specific user-submitted information, exemplified by login credentials.


Automated Export

Automated Exports is a functionality that allows for the scheduled and recurrent generation of reports based on predefined criteria and intervals.

Navigate to a Campaign -> Results -> Automated Exports

  • Export Target: Choose data sets to automate, like All Victims, Not Succeeded, Clicks Data, or Campaign Benchmark.

  • Export Frequency: Set the frequency for the export—daily, weekly, monthly, or yearly.

  • Export Time: Decide the specific time of day for the export to run.

  • Export Days: Specify which days the export should occur, based on the chosen frequency.

  • Export Type: Select the format of the exported file, such as XML or CSV.

This tool is designed to regularly provide fresh data without manual effort, aiding consistent and timely analysis sent directly to the email address of the campaign creator.


Alternative Export Methods


All Exportable Columns

Lucy provides many exportable data points, covering aspects from recipient information to interaction metrics, such as:

  • Personal and contact information (name, email, phone number)

  • Engagement metrics (clicks, submissions, training completion)

  • Campaign specifics (scenario name, domain, staff type)

  • Technical data (operational system, IP, browser, plugins used)

  • Interaction timelines (email submission, click, report times)

  • Quiz and training metrics (quiz answers, training completion)

  • Security awareness levels

Collumn name
Description
Value Type

name

Name of the recipient

Text

email

Email of the recipient

Text

phone

Phone number of the recipient

Numeral

gender

Gender of the recipient

Male / Female

link

Unique link of the recipient

Text

lure_submitted_at

Time of lure email submission

Timestamp

mail_submitted_at

Time of email submission

Timestamp

clicked

Recipient clicked the link in the email

Yes / No

clicked_at

Time recipient clicked the link in the email

Timestamp

succeeded

Success action triggered for the recipient

Yes / No

succeeded_at

Time when success action was triggered

Timestamp

trained

Recipient has completed the training

Yes / No

trained_at

Time when recipient has completed the training

Timestamp

reported

Recipient has reported the message via LUCY Report Plugin

Yes / No

reported_at

Time when recipient has reported the message

Timestamp

domain

Domain used in the campaign's scenario

Text

scenario

Name of the scenario on the campaign

Text

staff_type

Info about recipient's staff category

Text

location

Info about recipient's location

Text

division

Info about recipient's department

Text

comment

Additional optional comment about the recipient

Text

os

Operational System of the workstation that submitted first click

Text

ip

IP of the workstation that submitted first click

Numeral

proxy_ip

IP of the proxy

Numeral

browser

Browser of the workstation that submitted first click

Text

plugins

Plugins detected on the workstation that submitted first click

Text

country

Country based on IP

County Code

success_rate

How many times a recipient was successfully attacked, depending on the Success Action

Numeral

click_rate

How many times a recipient clicked the attack link

Numeral

scenario_time

Amount of time the victim has spent on the phishing link page

Numeral

awareness_time

Amount of time the victim has spent on the awareness link page

Numeral

email_subject

Subject of the sent email

Text

first_click_after_delivery

Time value in seconds between mail_submitted_at and succeeded_at

Numeral

first_report_after_delivery

Time value in seconds between mail_submitted_at and reported_at

Numeral

reminder_click_submitted_at

Time when recipient clicked the reminder link

Timestamp

reminder_training_start_submitted_at

Time when the recipient started the training provided by reminder

Timestamp

reminder_training_finish_submitted_at

Time when the recipient finished the training provided by reminder

Timestamp

downloaded_files

File-based attack downloaded files by the recipient

Text

collected_data

The data that has been submitted by the recipient on the landing page

Text

out_of_office_at

Time of Out of Office autorespond

Timestamp

bounced_at

Time of the Bounced response

Timestamp

responded_at

Time of the incoming response to the email

Timestamp

certificate_received

Recipient has received a certificate

Yes / No

training_with_quiz_passed

Recipient has passed a training with Quiz mode enabled

Yes / No

training_with_quiz_passed_at

Time when recipient has passed a training with Quiz mode enabled

Timestamp

training_noquiz_finished

Recipient has finished a training without Quiz

Yes / No

training_noquiz_finished_at

Time when recipient has finished a training without Quiz

Timestamp

security-level

Level of awareness security

Numeral

answers_count_0

Quiz answers count

Numeral

answers_percent_0

Quiz answers percentage (based on total number of questions)

Percentage

correct_answers_count_0

Number of correct quiz answers

Numeral

correct_answers_percent_0

Correct answers percentage (based on total number of questions)

Percentage

wrong_answers_count_0

Number of wrong quiz answers

Numeral

wrong_answers_percent_0

Wrong answers percentage (based on total number of questions)

Percentage

quiz_time_spent_0

Time spent for quiz

Minutes / Seconds

training_succeeded_0

Recipient has completed the training with Extended method of tracking the end of the quiz

Yes / No

training_succeeded_at_0

Time when recipient has completed the training with Extended method of tracking the end of the quiz

Timestamp

API Integration: LUCY offers for users preferring automated data retrieval.

API access